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What channel partnerships represent is initially focused upon. To reinforce the meaning even more, three different types of indirect channel relationships are identified, including arm’s-length relationships, strong inter-firm relationships, and partnerships. Emphasis is given to key features of strong channel relationships, which can evolve into partnerships. Then, the major determinants of channel partnerships are covered. Why building and maintaining trust is so important to effective channel partnerships concludes the chapter.
Through investigating how exactly bribery take place, this chapter examines why guanxi is a necessary conduit of corruption in China. I argue that guanxi-practice embodies an alternative contracting mechanism of corruption with three functions. First, it allows corruption practitioners to communicate their intent to exchange without explicitly expressing it. Second, it minimizes the otherwise prohibitively high transactional costs and reduces the moral and cognitive barriers of corruption. Third, it contains a self-enforcing mechanism that allows the terms of corruption to be negotiated and enforced. Performed with tactics and etiquettes, guanxi-practice seamlessly grafts a corrupt and immoral agreement upon a social setting, in which venality is neutralized and rationalized. In this redefined social reality of corruption, an instrumental relationship is perceived or at least presentable as a reciprocal relationship based on social commitment. Lastly, I draw attention to the emergence of professional guanxi-brokers that has marketized guanxi and extended the otherwise highly restricted opportunity to engage in parochial corruption to a much-broadened user base.
The following list contains research sources relevant to the topics explored in the themed section. These include handbooks on trust in social policy, studies on institutional sources of trust in welfare, and works examining user trust in social work and frontline workers.
Goldman (2001) asks how novices can trust putative experts when background knowledge is scarce. We develop a reinforcement-learning model, adapted from Barrett, Skyrms, and Mohseni (2019), in which trust arises from experience rather than prior expertise labels. Agents incrementally weight peers who outperform them. Using a large dataset of human probability judgments as inputs, we simulate communities that learn whom to defer to. Both a strictly individual-learning variant and a reputation-sharing variant yield performance-sensitive deference, the latter accelerating convergence. Our results offer an empirically grounded account of how communities identify and trust experts without blind deference.
What happened when people did not pay their debts? Debts Unpaid argues that conflicts over small-scale unpaid debts were a stress test for the economic order. To ensure the wheels of petty commerce continued to turn in Mexico, everyday debtors and creditors had to believe that their interests would be protected relatively fairly when agreements soured. A resounding faith in economic justice provided the bedrock of stability necessary for the expansion of capitalism over the longue durée. Introducing the two-hundred-year period of massive economic transformation explored throughout the book, this chapter presents the text’s key historical and theoretical interventions from the late eighteenth century to the first decade of the twenty-first. As the capitalist credit economy grew, especially through modern financial institutions, ordinary people used new financial tools and navigated increasingly opaque and impersonal credit relations. This Introduction outlines the dynamics of change and the challenges and opportunities they posed for the world of small-scale debtors and creditors.
This book places the troubles of ordinary people at the centre of economic change in Mexico, arguing that conflicts over small-scale unpaid debts were a stress test for the economic and political order. Studying malfunction – what happened when contracts broke or soured – exposes the ways in which debt trouble became a driving force in the history of accumulation and justice in the modern world. This concluding chapter offers final thoughts on the book’s core proposal: that a broad sense of fairness and justice provided a bedrock of stability that allowed for massive economic transformation over a long chronological horizon.
This chapter examines the phenomenon of disinformation in the digital era and its implications for freedom of expression. It explores how the rapid dissemination of false, manipulated, and misleading information – termed a ‘disinfodemic’ – poses threats to human rights, democracy, and public trust. The chapter outlines the historical roots of disinformation, the technological factors that enable it, and the responses by public and private actors to mitigate its harmful effects. The chapter differentiates between disinformation (intentional), misinformation (unintentional), and malinformation (genuine information used to harm), while highlighting their diverse forms, such as fake news, deepfakes, and conspiracy theories. Disinformation erodes public trust, affects electoral integrity, threatens public health, and harms individuals’ rights to information and privacy. The chapter emphasises the necessity of finding a balance between combating disinformation and preserving freedom of expression.
This chapter examines the philosophical and practical foundations for state regulation of the internet, focusing on the interplay between individual rights and societal interests. It argues that the digital realm introduces unique challenges that require state intervention to preserve the integrity of public discourse and democratic values. Drawing on legal theory, particularly the ideas of Lon L. Fuller, the chapter emphasises the importance of fostering trust, maintaining the rule of law, and balancing power between states, private actors, and users in internet governance. The chapter critiques the traditional view of rights as individualistic and argues for a more community-focused approach, emphasising that human rights should serve the common good. Trust is highlighted as a cornerstone of effective internet governance. The chapter underscores that moving online fundamentally alters the scope, impact, and mechanisms of regulation. Human rights law and governance frameworks must adapt to preserve trust, community, and the integrity of public discourse in the digital age.
Can a scandal in one political sphere tarnish – or unexpectedly polish – the reputation of leaders in another? This study investigates the impact of political scandals in multilevel political systems and explores three possibilities: contagion, where trust erodes across all political levels; containment, where evaluations are limited to the specific institutions involved; and contrast, where actors at other levels appear more trustworthy in comparison. We present the first experimental test of vertical contagion, containment, and contrast effects following real-world scandals in UK and Scottish politics: Partygate and Campervangate. We find weak evidence of contagion in the Scottish-level ‘Campervangate’ scandal, although trust reductions were small and often not significant. However, the ‘Partygate’ scandal reveals a distinct contrast effect: trust decreased in UK political actors but increased at the Scottish level. These results suggest that scandals in multilevel polities can influence evaluations of ‘innocent’ political actors, with troubling consequences for democratic accountability mechanisms.
Education is thought to be an essential tool for building social cohesion in an ethnically diverse society. This paper evaluates the effect of exposure to a more diverse student body on trust, tolerance, and patriotism in one country where the government has made explicit efforts to use schooling to foster social cohesion: Kenya. In the wake of electoral violence in the 2007 elections, Kenya’s government expanded the number of ‘national schools’, schools with required regional diversity quotas, from 18 to 103. We leverage the policy change to compare 984 secondary students in schools that differ in their use of a diversity quota. We measure friendship with outgroup members, trust, tolerance, and national identity. Our findings indicate that national school students are more likely to have inter-ethnic friendships and are associated with a higher prioritization of civic national identity over subnational identities. We find that diverse friendships act as a mediating factor for increased trust and tolerance.
Chapter 6 aims to construct a future-looking theoretical framework for handling cultural objects for which questions of past illegality and/or illegitimacy arise but where a potential claimant – whether an individual, a community, or a source nation – is unable to pursue formal legal proceedings against the current possessor, and the relevant law enforcement agencies cannot equally pursue criminal, administrative, or public law proceedings. Accordingly, the chapter seeks to identify normative principles for dealing with the issue of “restitution” (broadly defined) that operates outside the realm of hard-law norms and institutions. It starts by examining the key aspects of the institutional/procedural and normative principles of the restitution committees established in certain European countries and tasked with the development and implementation of “just and fair solutions” to address Holocaust-era wrongful dispossessions. It then considers whether “just and fair solutions” can be devised for other contexts and, if so, how legalistic ethical reasoning could be adapted for these settings. The focus then shifts to the case study of France and its complex approach to the restitution of colonial-era objects to African source countries. The chapter then examines the various remedial mechanisms that are in operation, or that can be developed, to apply such normative principles to broader contexts of addressing past wrongs, including long-term loans, digital restitution, and the establishment of cross-border trusts to enable the joint custody and stewardship of collections. The chapter, and the book, conclude by addressing the role of such a normative blueprint, aligned with the concept of new cultural internationalism, in moving toward the convergence of law, policy, and markets for cultural property.
This chapter investigates moderating factors such as trust-related mechanisms, norms, and institutions, and their ability to explain the relationship between intrinsic motivation and compliance, which is free of regulatory coercion.
Voters are frustrated by the influence of money in politics. They cannot be certain whether politicians follow the money or the will of the people. Disclosing side income may therefore serve as a means to increase trust in politicians. To investigate whether this mechanism works, we analyze data from a vignette survey experiment on parliamentarians’ side jobs with respondents from seven European countries (N$ \approx $ 14,100). Our results show that compared to parliamentarians who are unwilling to disclose their side income, transparent parliamentarians, even those with especially high extra-parliamentary earnings, are seen as more trustworthy and electable. We also find that voters rely on the combined information of the number and type of side jobs (companies versus public interest groups) when evaluating non-transparent parliamentarians. Furthermore, voters’ income, education level, and ideological leaning moderate their perceptions of (non-)transparent parliamentarians. Overall, our findings suggest that politicians’ disclosure of side income benefits representative democracy.
The Desolate Boedelskamer was an innovative institution. It introduced a new approach to insolvency. Rather than punishing the insolvent debtor, the Desolate Boedelskamer sought to raise him up. Even though it remained firmly embedded in the early modern mental world and its communal culture of governance, the Amsterdam Desolate Boedelskamer is a clear example of how professionalization and good governance were able to provide systemic trust in a world of growing complexity. This new institution was part of the moral economy of seventeenth-century Amsterdam and relied upon it to function, but it also helped to shape that moral economy. Through a careful balancing act of trust and power, this institution was able to support the proliferation of credit, granting numerous insolvents in seventeenth-century Amsterdam a true stay of execution. In this analytical conclusion, the impact and wider implications of the book's argument will be discussed in a broader context.
Seventeenth-century Amsterdam was a city of innovations. Explosive economic growth and the expansion of overseas trade went hand in hand with a high level of religious tolerance. In this world of increasing complexity, legal and governmental innovations were essential in order to adapt the urban institutional landscape to the challenges posed by these great social, economic, and cultural changes. The topic of insolvency legislation, as a crucial junction of the fundamental contextuality of commercial law, is most suitable to shed new light on the precise circumstances under which the most striking and seminal developments in the rise of a modern commercial order took place. This introductory chapter explains how new empirical evidence from Amsterdam's legal archives can help understand how innovative governance and legal practices interacted with moral thought in order to produce a liberal, open-access insolvency regime.
Previous research has highlighted the negative impact of the COVID-19 pandemic on healthcare workers’ (HCWs) mental health, yet protective factors remain underexplored. Emerging studies emphasize the importance of trust in government and interpersonal relationships in reducing infections and fostering positive vaccine attitudes. This study investigates the relationship between HCWs’ trust in the workplace and government and depressive symptoms during the pandemic. The COVID-19 HEalth caRe wOrkErS study surveyed 32,410 HCWs from 22 countries, including clinical and nonclinical staff. Participants completed the Patient Health Questionnaire-9 and ad-hoc questions assessing trust in the workplace and government. Logistic regression and multilevel models examined associations between trust levels and depressive symptoms. High workplace trust (OR = 0.72 [0.68, 0.76]) and government trust (OR = 0.72 [0.69, 0.76]) were linked to lower odds of depressive symptoms, with significant between-country variation. Country-level analyses showed that workplace trust was more protective in more developed countries and under stricter COVID-19 restrictions. Despite cross-country variation, HCWs with higher trust in the workplace and government had ~28% lower odds of experiencing depressive symptoms compared to those with lower trust. Promoting trust may help mitigate the mental health impact of future crises on HCWs.
When do citizens voluntarily comply with regulations rather than act out of fear of sanctions? Can the Public be Trusted? challenges prevailing regulatory paradigms by examining when democratic states can rely on voluntary compliance. Drawing on behavioral science, law, and public policy research, Yuval Feldman explores why voluntary compliance, despite often yielding superior and more sustainable outcomes, remains underutilized by policymakers. Through empirical analysis of policy implementation in COVID-19 response, tax compliance, and environmental regulation, Feldman examines trust-based governance's potential and limitations. The book presents a comprehensive framework for understanding how cultural diversity, technological change, and institutional trust shape voluntary cooperation. By offering evidence-based insights, Feldman provides practical recommendations for balancing trust, accountability, and enforcement in regulatory design. This book is essential reading for scholars, policymakers, and practitioners seeking to optimize regulatory outcomes through enhanced voluntary compliance. This title is also available as open access on Cambridge Core.
This chapter explores aspects of individual visions and visionaries that increase the traction to create social change. It begins by examining epistemic gaps – knowledge deficits that inspire visionary ideas – and the role of imagination in addressing these gaps. The chapter then focuses on compelling narratives, discussing the importance of storytelling, relatable characters and moral alignment in crafting transformative visions. It continues by discussing the factors that enable a vision to be spread, such as social identity and network positions that bridge social divides. The chapter also considers how visionary ideas interact with group dynamics and system attributes that facilitate or hinder change. Case studies of William Shakespeare, Martin Luther, and Karl Marx are presented: transformative visions arise from unmet needs; are effective when they offer innovative social relationships; are marked by clear, moral narratives; are more likely to emerge in societies with diverse, autonomous subgroups; and spread via networks of higher trust.
To combat declining trust in public health and effectively communicate during public health emergencies, it is critical for the public health workforce to engage with their communities through social media. Little is known about factors that influence the degree to which public health practitioners use social media for information sharing and bidirectional communication. This study aimed to examine perspectives on barriers to incorporating social media use into efforts to rebuild trust in public health.
Methods
31 semistructured interviews were conducted with public health practitioners and subject matter experts. Common themes and barriers to using social media were identified using rapid thematic analysis and analyzed by levels of the socioecological framework.
Results
Barriers to public health practitioner social media use included lack of training, time, and fear (individual-level); limited online and offline relationships (interpersonal); lack of resources and supportive policies (organizational); and politicization of public health (societal).
Conclusions
This study identifies modifiable factors that could be intervened upon to strengthen the public health workforce’s social media communication and highlights existing efforts to address barriers. Sustained investment is required to ensure that public health communicators are maximally supported to effectively use social media for trust-building and communication during public health emergencies.
There is a growing attention towards personalised digital health interventions such as health apps. These often depend on the collection of sensitive personal data, which users generally have limited control over. This work explores perspectives on data sharing and health apps in two different policy contexts, London and Hong Kong. Through this study, our goal is to generate insight about what digital health futures should look like and what needs to be done to achieve them. Using a survey based on a hypothetical health app, we considered a range of behavioural influences on personal health data sharing with the Capability, Opportunity, Motivation model of Behaviour (COM-B) to explore some of the key factors affecting the acceptability of data sharing. Results indicate that willingness to use health apps is influenced by users’ data literacy and control, comfort with sharing health and location data, existing health concerns, access to personalised health advice from a trusted source, and willingness to provide data access to specific parties. Gender is a statistically significant factor, as men are more willing to use health apps. Survey respondents in London are statistically more willing to use health apps than respondents in Hong Kong. Finally, we propose several policy approaches to address these factors, which include the co-creation of standards for using artificial intelligence (AI) to generate health advice, innovating app design and governance models that allow users to carefully control their data, and addressing concerns of gender-specific privacy risks and public trust in institutions dealing with data.