The 2015 crisis of refugee policies saw an upgrade in the role of civil society organizations (CSOs) as service providers for the migrant population in Greece. CSOs attempted to substitute for the government’s failure to provide a migration policy designed for the social integration of migrants, refugees and asylum seekers (MRAs). As a result, they have been overseeing a majority of services related to the integration of MRAs in the labour market. This paper aims to enrich the underdeveloped so far discussion on the role of CSOs in the integration of refugees and asylum seekers (RAs) into the Greek labour market. This will be attempted by adopting a qualitative approach. The paper is based on 34 interviews done in 2019, involving refugees, asylum seekers and representatives of third-sector organizations, namely non-governmental organizations (NGOs) and grassroots solidarity initiatives (GSIs) provide various activities that seek to improve the employability of refugees and asylum seekers and help them navigate the employment policies. The article concludes that the lack of a follow-up to the various actions, the fragmented funding schemes and the absence of a clear integration policy from public actors and support from the public administration lie behind the relatively limited role played by CSOs for refugees and asylum seekers in labour market integration.

Voluntary organizations have been praised as “schools of democracy” that promote citizens’ political participation. The neo-Tocquevillian approach argues that civic engagement in voluntary organizations facilitates higher levels of political participation. However, empirical studies on the theory have been inconclusive. One possible reason for this is the heterogeneity of voluntary organizations and of political participation. This paper explores the relationship between the civic engagement and political participation of U.S. respondents to the World Values Survey. The results show that only certain types of voluntary organizations facilitate certain types of political participation. Voluntary organizations that pursue social missions are more likely to facilitate political participation. Active civic engagement is more strongly associated with political participation, but passive civic engagement can also promote political participation in some organizations.

Collective Memory-Work (CMW) is a qualitative research method involving the collective analysis of a set of focused memories. It enables an in-depth understanding of why people act in the way they do from their own lived experience, within a given social/political context. It is unique in providing participants with control over the entire research process and is capable of developing insights that challenge existing taken for granted knowledge. CMW draws on the ontological and epistemological assumptions of complexity theory. It is well positioned to explore new research questions within third sector research that have hitherto remained unanswered.

Grassroots nongovernmental organizations (NGOs) around the world have experienced a process of hierarchization in recent years. However, little is known about how partnerships between the government and NGOs have contributed to these changes and their consequences, particularly in China. This study applied institutional and resource-based perspectives to explore the structural changes of Chinese grassroots NGOs. Building on comparative longitudinal case studies of 15 service-oriented grassroots NGOs in China, this study finds that the state has expanded the rules for regulating the application and use of funding by NGOs. Consequently, steeper hierarchies have emerged in most of these organizations. Organizational strategic responses, such as compliance and resistance, can be attributed to organizations’ pursuit of resources and legitimacy as well as the consistency between organizations’ cultural beliefs and institutional requirements. The rising state/civil society partnership may cause inequality in volunteering and may have ambivalent impacts on voluntary failure.

In this article, we are concerned with the recruitment potential of one-off episodic events for attracting and retaining volunteers. Our specific focus is on the neglected pool of non-returning volunteers. These are one-off event participants who are unwilling to volunteer again in future. Many studies generally document an overwhelming willingness of people to repeat volunteering after participating in a one-off event, either due to reasons of social desirability or because they had a good volunteering experience. The positive participant reaction at most one-off events leads to the assumption that such events are useful arenas in which to generate a pool of potential repeat volunteers. Yet, scant attention is given to those people at the events who have no inclination for further volunteering. This article addresses that gap. It is part of a special issue on episodic volunteering from an international perspective and uses data from nineteen countries across the world. Our statistical analyses, which compares returning and non-returning volunteers, finds that on average, 7.42% of episodic event participants do not want to volunteer again in future. The results reveal that younger, less educated, novices who participate on their own are more likely to report unwillingness to repeat volunteering. Non-repeat volunteers unexpectedly had higher levels of altruistic motivation, and as expected, a less satisfactory one-off volunteer experience. The article concludes with implications and recommendations for organizers of events employing episodic volunteers.

To encourage methodological pluralism in the field, this paper examines an illustrative sample of articles that apply critical approaches to third-sector studies focused on gender. Specifically, the paper analyzes three articles that were previously identified as among the most critical work on gender in the field between 1970 and 2009 to illustrate how critical research is produced and the value it brings to third-sector studies. We find this work: uncovers hidden assumptions and/or uncomfortable erasures that mask gender-based inequities and injustices; resists hegemonic scientific norms in doing and writing research; and rejects ‘woman’ as a uniform object of theorizing. We discuss against what methodological standards such work should be evaluated and suggest a wider understanding of these ‘alternative’ standards, which might derive significant benefits for the field through increased critical scholarship and the unique features it brings.

In this paper, we supplement existing scholarship on the interactional process within volunteering with one that focuses on how inequality between volunteer and recipient of help is handled and (re)produced through interactions within voluntary groups. We focus on how empowerment projects with different interactional styles produce different forms of (in)equality on an interactional level despite dealing with very similar structural inequalities. We define interactional inequality as taking place along four dimensions: role distribution, framing rights, competencies, and sacrifice. Drawing on two different empowerment projects in the refugee solidarity movement in Denmark, we show how these dimensions of inequalities play out in the interaction between volunteers and refugees. We identify two strategies for overcoming the initial inequality between refugee and volunteer, one based on mutuality and another based on collectivity. Lastly, we show how these strategies produce interactional inequalities of their own.

This paper investigates the effect of volunteering on quality of life (QoL) in 50+ populations across European countries and Israel. We analyzed data from the Survey of Health, Aging and Retirement in Europe (SHARE). Using the Kendall tau-b correlation coefficients, we show that the extent of effect volunteering has on quality of life is nonlinearly related to the prevalence of volunteering in a given country. The relationship follows an inverted-U-shaped curve. In countries where volunteering is the most popular (Denmark, Switzerland, and Belgium) and in countries with the lowest rates (Poland, Greece, the Czech Republic, and Spain), the correlation between volunteering and one’s quality of life is low. The correlation is high in countries with medium levels of volunteering (Austria, Italy, and Israel). Moreover, volunteering affects more internal than external domains of QoL. These new insights extend the discussion started by Haski-Leventhal (Voluntas Int J Volunt Nonprofit Organ 20:388–404, 2009). Our study is correlational, and we do not claim causality.

Partial privatization creates organizational hybrids that can generate conflict between professional and institutional logic among social workers. Research is scant but necessary to identify better organizational approaches. Using the social and economic exchange (SEE) model, we examined Israeli social workers’ perception of their relationships with their workplaces. To examine organizational affiliation and seniority impact on SEE, we conducted a two-way ANOVA on data from 824 social workers: 55.1% from government sector (GSO) 30.8% from ‘third sector’ (TSO), and 14.1% from for-profit sector (FPO) organizations. Our findings showed the SEE model identified ways organizations and their social workers manage sector hybridity. Social exchange among TSO social workers was higher than GSOs, but similar to FPOs. Economic exchange was higher in FPOs, compared to GSOs. Seniority related only to economic exchange, possibly signaling change among newer social workers. TSOs must strengthen their social exchange to maintain their advantage among social workers.

In this paper, we address the role of civil society organisations (CSOs) in Italy with regard to the integration of migrants, asylum seekers and refugees (MRAs) in the labour market. The paper analyses the role played by CSOs in practice, looking at the dynamics of demand and offer of services through the perspective of both the CSOs and MRAs. To achieve this, we combine qualitative data from semi-structured interviews to CSO representatives as well as MRAs. Our findings point out that the fragmentation of the policy framework in terms of employment and integration, and an unfavourable legislation (above all, migration law) shape the kind of prevalent activities of CSOs and negatively impact the potential for integration of MRAs in the labour market. In general, much is left to the single CSO to fill in the needs of MRAs beyond minimal provisions established by law, with just asylum seekers and refugees having better opportunities and support. Furthermore, we can also observe how economic migrants generally tend to be less supported.

Nonprofit participation in the form of giving and volunteering has long been viewed as the building blocks of participatory democracy. Yet, prior research has rarely treated nonprofit participation as a distinctive form from the general construct of civic participation. Extending Communication Mediation Model, we examine nonprofit participation behaviors within community-based communication possesses. We use structural equation modeling to investigate the paths of influence among community attachment variables, nonprofit-specific media use and discussion, and individuals’ volunteering and giving behaviors. Results highlight the importance of nonprofit-specific discussion in (1) directly promoting giving and volunteering behaviors (2) mediating the influence of nonprofit-specific traditional media use, and (3) translating community attachment into greater giving and volunteering activities. Different community and communication mechanisms are identified to predict nonprofit giving versus volunteering.

Age has long been understood as a strong demographic determinant of volunteering. However, to date, limited literature exists on the episodic volunteer experience of different age groups, the impact of such episodic volunteer experiences, and why some individuals are motivated to volunteer episodically. Given this scarcity of research on age and episodic volunteering, the paper presents research examining age and episodic volunteering. Specifically, we studied age differences in three different aspects of episodic volunteering: the motivation to volunteer at a one-time event; the volunteer experience; and the volunteer post-event evaluation. In each of these aspects, we examined similarities and differences among six different age groups in a population of 2270 episodic volunteers from six countries. The research contributes to a better understanding of the significance of age in episodic volunteering, the ways in which people perform episodic volunteering at different ages, and the impact of these volunteer activities.

An increasing number of nonprofits have shifted their microfinance operation to a for-profit format. Little has been explored on how these for-profits are being legitimized. This paper draws on the legitimacy theory to explore how nonprofits use substantive actions to seek legitimacy within the community to commercialize microfinance operations. Findings from case studies on two Indian microfinance organizations reveal that these organizations use three sets of substantive actions focusing on performance, legal suitability, and community participation. Implications include the use of substantive actions by SEs to balance the dual purpose and to ensure downward accountability toward the community. This study extends our understanding of efforts undertaken by social enterprises to seek legitimacy with the community as the evaluator. The identification of substantial actions offers tools for managers to incorporate commercial processes within nonprofits.

Enabled by the underpinnings of critical theory, this article discusses research methodology developed with the aim of empowering beneficiaries within Third Sector Organisations, through their participation in organisational evaluation processes. The discussion on methodology in this article occurs at three levels: conceptual, processual, and reflexive. The conceptual level explores ontological and epistemological assumptions that shape the critical approach. At the processual level, research methods are explored, drawing on case studies involving interviews with beneficiaries. In interviewing beneficiaries, Third Sector research becomes a means of representing this group. Finally, the reflexive level explores how findings from the processual level enable praxis through the development of approaches supporting beneficiaries’ participation in organisational evaluation processes. As such, Third Sector research can engage beneficiary participation, in order to promote more effective beneficiary participation organisationally.

Within the rich literature on volunteering, the topic of volunteer–user interaction and the mechanisms causing or mitigating inequality in this interaction remain understudied. Moreover, knowledge on how digitalization affects voluntary interaction is scarce. Based on a qualitative study of a Danish organization that offers virtual voluntary tutoring, this paper shows how technological and formal aspects of the organizational context may mitigate the risk of volunteers engaging in paternalistic, intimacy-seeking behaviour. First, reliance on information and communications technology (ICT) and managerial logics sustains a bounded form of interaction in which solving a problem is the focal point, while access to personal background information is limited. Second, the organizational design suspends sociability as a criterion for differential treatment of users. Third, anonymous mediated interaction enables temporal and audio–visual asymmetry, allowing users to perform ‘digitally sustained impression management’.

In this paper, we examine the changing landscape of migration policy work conducted by civil society organisations (CSOs) in the Czech Republic. We focus on how funding opportunities affect CSOs’ policy work, long-term planning and everyday practices. Through a qualitative analysis of 15 interviews with representatives of non-governmental organisations and 11 interviews with policy stakeholders, we explored the critical and reflexive strategies adopted by CSOs. A crucial role in developing critical capacity seems to stem from umbrella organisations—organisations whose members are organisations. With respect to CSOs’ strong dependency on the state, umbrella organisations might serve as shields protecting individual organisations from direct conflicts with governmental policies and institutions. In the end, we assume that meta-organisations potentially function as important vehicles for the reflexive development and evolution of organisations and decrease transaction costs for the organisation field.

This contribution focuses on volunteer initiatives that seek to assist refugee status holders in Rotterdam. It studies initiatives that are still in the process of fine-tuning their focus, grappling for funds, searching for volunteers, and seeking collaborations. The article lays bare the inequalities that such aspiring initiatives can be premised on and produce. In analyzing moments in which the label of ‘volunteer’ is rejected—or instead celebrated or transformed—this article demonstrates that the elastic representation of volunteering clashes with callous boundaries between ‘being only a volunteer’ and ‘doing something together.’ These boundaries are heartfelt by the organizers of these aspiring initiatives, who often have a refugee background themselves. By understanding inequality in volunteering in relation to debates about active citizenship, this article seeks to examine the workings of the glass ceiling that hinders the organizers of volunteer initiatives to transition into a position they consider more credible and professional.

Despite the rise of interest in nonprofit organizations’ (NPOs) retention strategies and organizational behaviour micro-mechanisms, little research has specifically addressed volunteers’ religiosity and attitude towards the organization, and their links to motivation and intention to stay with NPOs. The purpose of this paper is to examine the role of religiosity as an antecedent of volunteers’ intention to stay with the organization, and the mediating role of both volunteers’ motivation and attitude towards the organization in such a relationship. Building on motivational functions theory and the theory of planned behaviour, a conceptual model is proposed and empirically tested using bootstrapped multiple mediation analysis on a sample of 379 volunteers of NPOs located in Italy. The results support the role of religiosity as a significant predictor of volunteer intentions, and the mediating role of motivation and attitude on this relationship. Volunteers who are driven by their religious values are likely to develop a stronger motivation to volunteering and a positive attitude towards NPOs’ activities, and consequently a stronger willingness to stay with the organization. The study contributes to the literature on NPOs by stressing the role of antecedents and underlying mechanisms affecting volunteers’ motivation and, in turn, their intention to stay with the organization.

This article presents a qualitative analysis of the practices of civil society organizations (CSOs) to integrate migrants into the Swiss labor market. Civil society organizations as a means of overcoming vulnerability figure prominently in the current research. However, less attention has been given to examining how organizational perceptions influence their behavior in the face of threats. Our findings illustrate that political and economic changes in the migration field result in various forms of organizational vulnerability, manifesting as internal challenges to organizations' sense-making, identification of beneficiaries and the type of services they provide. We show that CSOs negotiate diverse roles in the labor integration of migrants embedded in a dynamic system of interdependence with state institutions and labor market actors. Hence, CSOs constantly adapt and respond to challenges in the field, showing a range of resilience practices ensuring their role as key driver of migrants’ labor integration.

This article explores the use of interpretive methodologies to study civil society networks within the field of third sector research. Interpretive methodologies situate reality as both socially constructed and negotiated and seek to understand meaning and meaning-making practices, which from a critical perspective act as forces of and derivatives of power relations. In particular, we develop the concept “interpretive engagement” to highlight a common but broadly defined focus of study in relation to civil society networks and use it as an illustrative example for highlighting the value of interpretive methods—specifically those that focus on discourses and discursive practices as forms of meaning-making—for advancing scholarship in the field of third sector research. Drawing on research in the field that employs interpretive methodologies and techniques to understand such practices, our interpretive engagement concept demonstrates how interpretive methods can address neglected areas of study in relation to the expressive functions of organized civil society.