Introduction
As part of the healthcare team, technicians must ensure medical technology is safe and available when needed by clinicians. In the healthcare workplace, work is done to ensure a device is operating properly. This is in contrast to corrective actions designed to remedy problems as a result of a device malfunction. The kind of work described in this chapter is focused on reducing equipment failures and discovering hidden problems before they could impact patient care or device performance.
Clinical sites and administrators generally define the scope of medical equipment managed by HTM technicians. As discussed in Chapter 2, medical technology is often grouped into three broad categories: therapeutic, monitoring, or diagnostic. Variation among hospitals is common based on historical support or individual skill sets, although devices that are disposable or singleuse and most implantable devices are beyond the responsibility of the HTM technician.
Before any work begins on any medical device, technicians should be sure to utilize appropriate personal safety measures as discussed in Chapter 5.
Device Inspection
When a new device is delivered to an institution, removal from the packing materials, initial assembly, and incoming inspection is performed. The complexity and time required to complete these steps varies greatly depending on the device. As mentioned in Chapter 1, incoming inspections are an essential part of the HTM technician's workload, with efforts focused on the assurance that a new device will function properly when put into service within the healthcare setting.
Preventative maintenance, another important workplace responsibility, evaluates the performance of an existing device to ensure proper operation. These activities are typically scheduled utilizing a predetermined timeline (such as once per year). The goal of these actions is to identify undetected problems before they impact patient care, reducing equipment downtime and reducing overall hospital costs.
Simple visual inspections look for signs of deterioration, damage, or missing hardware. The stressful clinical environment may result in unintended equipment mishandling that can cause broken plastic parts, missing doors or knobs, frayed power cords, or gashes. Power cord damage, especially at the junction with the device, can be both common and potentially hazardous. Experience in healthcare settings will offer technicians the opportunity to see a wide variety of device damage (some surprising and inexplicable), and to develop a special sense to predict and find device deterioration.