Published online by Cambridge University Press: 20 August 2025
Introduction
A manager's leadership style is responsible for 30% of the business's profitability.
(Goleman, 2017)Daniel Goleman's assertion that ‘A manager's leadership style is responsible for 30% of the business's profitability’ highlights the profound effect leadership has on organisational success. This is especially true in libraries, as they are made up of a variety of functions and greatly benefit from a variety of leadership styles. Each style brings unique strengths and influences to the workplace, impacting staff morale, motivation and the overall atmosphere. Before we go on, take a moment to think of all the different types of leader you have either currently in your organisation or have encountered throughout your career. Do any of them match these key types of leader?
Transformational leadership (Downton, 1973)
This style focuses on inspiring and motivating staff to exceed their usual limits and think innovatively. Transformational leaders in libraries encourage a culture of continuous learning and adaptability, essential in an environment where technology and information needs are constantly evolving. They focus on developing a shared vision, fostering an environment where creativity and problem-solving are highly valued. This approach helps library staff to adapt to changes and to be proactive in driving positive change within the organisation and the community it serves.
Transactional leadership (Bass, 1999)
While often contrasted with transformational leadership, transactional
leadership has its place in libraries, especially in maintaining day-to-day operations. This style is based on clear structures and systems – rewarding staff for achieving specific goals and adhering to established procedures. In libraries, where organisational efficiency and adherence to policies are important, transactional leadership can ensure a well-structured and consistent service to the community.
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