Skip to main content Accessibility help
×
Hostname: page-component-54dcc4c588-nx7b4 Total loading time: 0 Render date: 2025-09-28T09:56:22.501Z Has data issue: false hasContentIssue false

20 - Regulating Hypersuasion

from Part III - Generative AI

Published online by Cambridge University Press:  08 August 2025

Mimi Zou
Affiliation:
University of New South Wales, Sydney
Cristina Poncibò
Affiliation:
University of Turin
Martin Ebers
Affiliation:
University of Tartu, Estonia
Ryan Calo
Affiliation:
University of Washington
Get access

Summary

This chapter explores the intricate relationship between consumer protection and GenAI. Prominent tools like Bing Chat, ChatGPT4.0, Google’s Gemini (formerly known as Bard), OpenAI’s DALL·E, and Snapchat’s AI chatbot are widely recognized, and they dominate the generative AI landscape. However, numerous smaller, unbranded GenAI tools are embedded within major platforms, often going unrecognized by consumers as AI-driven technology. In particular, the focus of this chapter is the phenomenon of algorithmic consumers, whose interactions with digital tools, including GenAI, have become increasingly dynamic, engaging, and personalized. Indeed, the rise of algorithmic consumers marks a pivotal shift in consumer behaviour, which is now characterized by heightened levels of interactivity and customization.

Information

Type
Chapter
Information
Publisher: Cambridge University Press
Print publication year: 2025

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

Book purchase

Temporarily unavailable

Accessibility standard: Unknown

Accessibility compliance for the PDF of this book is currently unknown and may be updated in the future.

Save book to Kindle

To save this book to your Kindle, first ensure no-reply@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×