Credibility theory provides a fundamental framework in actuarial science for estimating policyholder premiums by blending individual claims experience with overall portfolio data. Bühlmann and Bühlmann–Straub credibility models are widely used because, in the Bayesian hierarchical setting, they are the best linear Bayes estimators, minimizing the Bayes risk (expected squared error loss) within the class of linear estimators given the experience data for a particular risk class. To improve estimation accuracy, quadratic credibility models incorporate higher-order terms, capturing more information about the underlying risk structure. This study develops a robust quadratic credibility (RQC) framework that integrates second-order polynomial adjustments of robustly transformed ground-up loss data, such as winsorized moments, to improve stability in the presence of extreme claims or heavy-tailed distributions. Extending semi-linear credibility, RQC maintains interpretability while enhancing statistical efficiency. We establish its asymptotic properties, derive closed-form expressions for the RQC premium, and demonstrate its superior performance in reducing mean square error (MSE). We additionally derive semi-linear credibility structural parameters using winsorized data, further strengthening the robustness of credibility estimation. Analytical comparisons and empirical applications highlight RQC’s ability to capture claim heterogeneity, offering a more reliable and equitable approach to premium estimation. This research advances credibility theory by introducing a refined methodology that balances efficiency, robustness, and practical applicability across diverse insurance settings.