Despite the increased emphasis on ‘employer engagement’ to take advantage of demand-side active labour market policies, little attention has been paid to managers. In this paper, we examine the micro-practices of engaged managers in including jobseekers from disadvantaged groups. Through a qualitative study of managers, jobseekers and other stakeholders in twenty-one companies with a history of employing disadvantaged jobseekers, we identify three broad types of engagement by managers: vacancy-oriented, ability-oriented, and growth-oriented. The types of engagement involve crucial differences in motivation, caring and accommodation on the part of the employing managers. Our findings highlight the multi-facetedness of employer engagement when examined from the perspective of managers and propose ‘inclusive leadership’ as a useful lens to understand engaged employers.

As organizations are becoming increasingly aware of the importance of selecting inclusive leaders, this paper proposes measuring inclusive leadership proficiency as an assessment center (AC) dimension. We propose that ACs present a novel way to effectively assess inclusive leadership using interpersonal behavioral simulation exercises, such as role plays. It is argued that AC-measured inclusive leadership can provide incremental prediction of leader performance beyond commonly assessed AC dimensions; and that it positively predicts follower performance and follower demographic diversity. We conclude by suggesting ways future research might empirically investigate the validity and reliability of AC-measured inclusive leadership in organizational settings.

Based on the fundamental principles of social identity theory, this study examines how inclusive leadership can help build employees' organizational identification, stimulate leader-directed helping behavior, and improve task performance by facilitating insider status and relational coordination. Furthermore, we explored how these relationships are conditional on the synergy diversity climate in a moderated mediation model. We collected temporally segregated data (n = 300) from employees in diverse workforces at three time intervals with a 2-week gap between intervals. The results support the indirect effects of inclusive leadership on employee outcomes through the development of perceived insider status and relational coordination. Additionally, these indirect effects are more pronounced at higher levels of a synergy diversity climate. In conclusion, our study offers critical insights into the diversity and leadership literature by answering why and under what conditions an inclusive leader can generate favorable employee outcomes.

The aim of this article is to examine the causal relationship between inclusive leadership and employees’ organizational citizenship behavior (OCB) of Vietnam service workers. This article also examines the mediating roles of organizational justice and organizational learning culture in this causal relationship. We collected data via a questionnaire survey of a sample of 268 employees from four service firms in Vietnam. The results showed that inclusive leadership is positively related to OCB. Moreover, both organizational justice and organizational learning culture played partial mediating roles in the inclusive leadership–OCB relationship. The findings advance the literature on leadership by studying an underexplored type of leadership in relation to employee OCB. They also extend our knowledge of organizational justice and learning culture by specifying these as mediators in the mechanisms of employee inclusive leadership–OCB relations. The article thus adds to a body of work in which OCB is connected with leaders’ behavior and organizational level predictors.