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  • Chapter 41 - Lessons for Structure, Workforce Planning, and Responding to Emergencies from Nurses in the COVID-19 Pandemic

  • from Section 5 - Sustaining and Caring for Staff During Emergencies
  • Edited by Richard Williams, University of South Wales, Verity Kemp, Independent Health Emergency Planning Consultant, Keith Porter, University of Birmingham, Tim Healing, Worshipful Society of Apothecaries of London, John Drury, University of Sussex
  • Book:
    Major Incidents, Pandemics and Mental Health
    Published online:
    11 January 2024
    Print publication:
    01 February 2024, pp 301-313

  • Summary

    Since the World Health Organization (WHO) declared a pandemic on 11 March 2020, there has been much research examining the effects of working during COVID-19 on different sectors of the healthcare workforce. This chapter explores the detailed narratives of nurses’ experiences of COVID-19 in the ICON qualitative research. The participants were from a wide range of working environments and were asked about the possible impacts of working during the pandemic on their psychosocial and emotional wellbeing. It concludes that nurses provided the most care 24 hours a day/7 days a week for patients during the COVID-19 pandemic. The study showed that nurses continued to put patients’ needs first, often to the detriment of their own health. It outlines valuable lessons in the form of structural, organizational, and team learning to support psychosocial wellness in emergencies and disease outbreaks such as the COVID-19 pandemic.