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Empathic empowerment: an exploration and analysis of a situated interaction through empathic modelling and role-play

Published online by Cambridge University Press:  16 May 2024

Amy Grech ,
Andrew Wodehouse  and
Ross Brisco
Amy Grech*
Affiliation:
University of Strathclyde, United Kingdom
Andrew Wodehouse
Affiliation:
University of Strathclyde, United Kingdom
Ross Brisco
Affiliation:
University of Strathclyde, United Kingdom
*
amy.grech.2020@uni.strath.ac.uk

Abstract

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Empowerment is crucial for eliciting designer empathy. This research explores a distinctive integration of empathic modelling and role-play, termed Empathic Empowerment. Through a qualitative study, this research introduces a novel evaluation system, entitled the Empathic Empowerment Scale, designed to support the optimal level of designer empathy in a situated interaction drawn from habitual user experiences. The goal of this research is to empower designers to create the next generation of human-oriented solutions with enhanced inclusivity and social value, through practical experiences.

Keywords

human behaviourhuman-centred designempathyempathic designvisual impairment

Information

Type
Industrial Design
Information
Proceedings of the Design Society , Volume 4: DESIGN 2024 , May 2024 , pp. 2373 - 2382
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2024.

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