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The Assessment of 21st Century Skills in Industrial and Organizational Psychology: Complex and Collaborative Problem Solving

Published online by Cambridge University Press:  26 March 2015

Jonas C. Neubert ,
Jakob Mainert ,
André Kretzschmar  and
Samuel Greiff
Jonas C. Neubert
Affiliation:
Institute of Cognitive Science and Assessment, University of Luxembourg, Luxembourg.
Jakob Mainert
Affiliation:
Institute of Cognitive Science and Assessment, University of Luxembourg, Luxembourg.
André Kretzschmar
Affiliation:
Institute of Cognitive Science and Assessment, University of Luxembourg, Luxembourg.
Samuel Greiff*
Affiliation:
Institute of Cognitive Science and Assessment, University of Luxembourg, Luxembourg.
*
Correspondence concerning this article should be addressed to Samuel Greiff, Institute of Cognitive Science and Assessment, University of Luxembourg, 6 Rue Richard Coudenhove Kalergi, 1359 Luxembourg-Kirchberg, Luxembourg. E-mail: samuel.greiff@uni.lu
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Abstract

In this article, we highlight why and how industrial and organizational psychologists can take advantage of research on 21st century skills and their assessment. We present vital theoretical perspectives, a suitable framework for assessment, and exemplary instruments with a focus on advances in the assessment of human capital. Specifically, complex problem solving (CPS) and collaborative problem solving (ColPS) are two transversal skills (i.e., skills that span multiple domains) that are generally considered critical in the 21st century workplace. The assessment of these skills in education has linked fundamental research with practical applicability and has provided a useful template for workplace assessment. Both CPS and ColPS capture the interaction of individuals with problems that require the active acquisition and application of knowledge in individual or group settings. To ignite a discussion in industrial and organizational psychology, we discuss advances in the assessment of CPS and ColPS and propose ways to move beyond the current state of the art in assessing job-related skills.

Type
Focal Article
Information
Industrial and Organizational Psychology , Volume 8 , Issue 2 , June 2015 , pp. 238 - 268
Copyright
Copyright © Society for Industrial and Organizational Psychology 2015 

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