Skip to main content Accessibility help
×
  1. Home
  2. Books
  3. Technology in Action
  • Cited by 473
      • Show more authors
      • You may already have access via personal or institutional login
    • Select format
    • Publisher:
      Cambridge University Press
      Publication date:
      September 2009
      June 2000
      ISBN:
      9780511489839
      9780521560337
      9780521568692
      DOI:
      https://doi.org/10.1017/CBO9780511489839
      Dimensions:
      (228 x 152 mm)
      Weight & Pages:
      0.59kg, 286 Pages
      Dimensions:
      (228 x 152 mm)
      Weight & Pages:
      0.42kg, 286 Pages
      • Subjects:
      Social Psychology, Developmental Psychology, Applied Psychology, Psychology
      Series:
      Learning in Doing: Social, Cognitive and Computational Perspectives
    You may already have access via personal or institutional login
    • Selected: Digital
    Add to cart View cart Buy from Cambridge.org
    Subjects:
    Social Psychology, Developmental Psychology, Applied Psychology, Psychology
    Series:
    Learning in Doing: Social, Cognitive and Computational Perspectives
    Information

    Book description

    Despite the extraordinary advances in digital and communication technology over recent years, we know very little about the way these complex systems affect everyday work and interaction. This book seeks to explore these issues through a series of video-based field studies. It begins by discussing the introduction of basic information systems in general medical practice and ends with an exploration of interpersonal communication in advanced media spaces; in the process also looking at news production, the control room of London Underground and computer aided design in architectural practice. Social interaction forms a particular focus of these studies as they explore the way individuals use various tools and technologies and coordinate their actions and activities with each other. The authors also show how video-based field studies of work and interaction can inform the design, development and deployment of new technology, in this valuable new resource for academics, researchers and practitioners.

    Reviews

    ‘This excellent book does much to address the relationship between humans and technology in a truly encompassing way, by situating technology and its use in the broader human cognitive and social context, not just the context of the more typical computer-user dyad. In the absence of an understanding of what Lucy Suchman calls ‘Situated Action’, we shall remain doomed to violate human productivity and dignity with technologies which impose rather than invite; dominate rather than serve. Christian Heath and Paul Luff have given us a series of well-argued case studies which compellingly illustrate how a failure to take a broader view produces inferior technologies and also how the broader view can lead to truly productive technologies which empower rather than impoverish the human work experience.’

    John Mittlerer - Brock University

    Refine List

    Actions for selected content:

    Select all | Deselect all
    • View selected items
    • Export citations
    • Download PDF (zip)
    • Save to Kindle
    • Save to Dropbox
    • Save to Google Drive

    Save Search

    You can save your searches here and later view and run them again in "My saved searches".

    Please provide a title, maximum of 40 characters.
    Cancel
    ×

    Contents

    Contents

    Metrics

    Full text views

    Total number of HTML views: 0
    Total number of PDF views: 0 *
    Loading metrics...

    Book summary page views

    Total views: 0 *
    Loading metrics...

    * Views captured on Cambridge Core between #date#. This data will be updated every 24 hours.

    Usage data cannot currently be displayed.

    Accessibility standard: Unknown

    Why this information is here

    This section outlines the accessibility features of this content - including support for screen readers, full keyboard navigation and high-contrast display options. This may not be relevant for you.

    Accessibility Information

    Accessibility compliance for the PDF of this book is currently unknown and may be updated in the future.