Managing Electronic Records

doi:10.29085/9781856049160

One of the biggest challenges faced by any organization today is that of managing electronic records, a vital but complex undertaking involving multiple roles within the organization and strategies that are still evolving. Bringing together for the first time the views, experience and expertise of international experts in the records management field in the public and the private sectors, this book covers the theory and practice of managing electronic records as business and information assets. It focuses on the strategies, systems and procedures necessary to ensure that electronic records are appropriately created, captured, organized and retained over time to meet business and legal requirements. In addition to chapters covering principles, research and developments, there are case studies relating to practice and lessons learned. The chapters are written by a fully international line-up of contributors. This book explores issues and addresses solutions, not only for records professionals but also for information, IT and business administration specialists, who, as key stakeholders in managing electronic information, may have taken on crucial roles in managing electronic records in their organization.

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Contents

Frontmatter
pp i-ii
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Contents
pp iii-iv
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The editors and contributors
pp v-x
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Preface
pp xi-xiv
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1 - The wild frontier ten years on
pp 1-17
- By John McDonald, independent consultant specializing in information management.
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2 - The use of standards and models
pp 18-33
- By Hans Hofman, senior advisor at the Nationaal Archief (National Archives) of the Netherlands and co-director of ERPANET (www.erpanet.org).
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3 - Metadata matters
pp 34-49
- By Kate Cumming, has worked in policy and operational areas of the National Archives of Australia and State Records NSW and was involved in the development of the NSW Recordkeeping Metadata Standard and the redevelopment of the Manual for Designing and Implementing Recordkeeping Systems (DIRKS Manual).
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4 - Digital preservation – ‘the beautiful promise’
pp 50-62
- By David Ryan, is Director of Records for the Royal Household.
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5 - Research in electronic records management
pp 63-80
- By Xiaomi An, is an Associate Professor at the School of Information Resources Management, Renmin University of China, Beijing, China.
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6 - Technologies for preservation
pp 81-100
- By Richard J. Marciano, is Director of the Sustainable Archives & Library Technologies (SALT) Lab and Lead Scientist in the DAKS Group (Data & Knowledge Systems) at the San Diego Supercomputer Center (SDSC), at the University of California San Diego (UCSD)., Reagan W. Moore, is Director of Data and Knowledge Systems at the San Diego Supercomputer Center, where he co-ordinates research efforts in development of data grids, digital libraries and preservation environments.
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7 - Legal issues
pp 101-114
- By David O. Stephens, is Vice President of records management consulting for Zasio Enterprises, Inc.,
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8 - Ethics and electronic recordmaking
pp 115-128
- By Verne Harris, is Project Manager for the Centre of Memory at the Nelson Mandela Foundation. At the same time he is an honorary research associate and part-time lecturer in archives for the University of the Witwatersrand's postgraduate programme in heritage studies.
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9 - Competencies – the asset that counts most: on developing human talents as a prerequisite for successful EDRM changes
pp 129-148
- By Thijs Laeven, is senior partner of Innogration Management Consultants specializing in personnel and competency management in the world of archives and records management.
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10 - Records management: two case studies from the French private sector
pp 149-162
- By Pierre Fuzeau, has since 1985 has been a consultant specializing in project management in the field of knowledge management, electronic document management, internet and intranets, records management and archives management
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11 - Implementing a solution for electronic recordkeeping in the public sector
pp 163-185
- By Judith Ellis, is the owner and Managing Director of Enterprise Knowledge Pty Ltd.
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12 - Playing the long game – creating and maintaining the links in the value chain
pp 186-194
- By Julie McLeod, is a Reader in the School of Computing, Engineering and Information Sciences, Northumbria University, Catherine Hare, is by training a records and information specialist and teacher with over 30 years’ experience of working in information management in the UK and abroad, including a six-month contract at the United Nations in New York.
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Index
pp 195-202
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Managing Electronic Records

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Contents

Frontmatter
pp i-ii

Contents
pp iii-iv

The editors and contributors
pp v-x

Preface
pp xi-xiv

1 - The wild frontier ten years on
pp 1-17

2 - The use of standards and models
pp 18-33

3 - Metadata matters
pp 34-49

4 - Digital preservation – ‘the beautiful promise’
pp 50-62

5 - Research in electronic records management
pp 63-80

6 - Technologies for preservation
pp 81-100

7 - Legal issues
pp 101-114

8 - Ethics and electronic recordmaking
pp 115-128

9 - Competencies – the asset that counts most: on developing human talents as a prerequisite for successful EDRM changes
pp 129-148

10 - Records management: two case studies from the French private sector
pp 149-162

11 - Implementing a solution for electronic recordkeeping in the public sector
pp 163-185

12 - Playing the long game – creating and maintaining the links in the value chain
pp 186-194

Index
pp 195-202

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Managing Electronic Records

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