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1 results

  • Chapter 16 - Coping with Changes to the Plan

  • from Part III - Practical Tips
  • Edited by Lavagnon A. Ika, University of Ottawa, Jeffrey K. Pinto, Pennsylvania State University
  • Book:
    Cambridge Handbook of Project Behavior
    Print publication:
    28 August 2025, pp 246-264

  • Summary

    To investigate project behaviour, and to better understand it from the perspective of a practitioner, I undertake an ethnographic study of the construction of a house in India that I was recently involved with. I find that the project evolved through three distinct phases – the teething troubles phase, the honeymoon phase and the nightmare phase – each of which displayed distinct behaviours. Using both quantitative and qualitative analysis of observational data, this chapter attempts to describe the evolution of the project through these phases and their inherent internal dynamics. In doing so I provide a micro-perspective on project behaviour, suggestions on how each of these distinct phases can be managed and insights to scholars of project behaviour on how project behaviours is not only fragmented across a project’s lifecycle, but is also perhaps shaped by simultaneously occurring and entangled ‘hands’ or guiding forces. This chapter adds to the debate on whether observed project behaviour that often leads to mis-performance is the result of unwitting or malignant influences.