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22 results in Communications

Page 1 of 2

Communication Skills for Business Professionals
  • 3rd edition
  • Angela Feekery, Shawn Michael Condon, Mieke Witsel
  • Published online:
    25 February 2025
    Print publication:
    15 January 2025
  • Effective communication is an essential skill all students need to succeed professionally. Based in theory and informed by practice, Communication Skills for Business Professionals takes readers through a range of basic communication concepts and demonstrates how they can be applied in business settings. The third edition has been restructured into three parts, respectively covering understanding communication, communicating in organisations and professional communication strategies in practice. The text has been updated to examine contemporary topics of increasing relevance, including the effects of AI on communication skills, intercultural competencies in business contexts and how to successfully facilitate virtual meetings in a post‒COVID-19 workplace. Each chapter includes short-answer questions, skill-builder activities and margin definitions to cement learning, while the two running case studies provide realistic examples of communication in practice. Communication Skills for Business Professionals remains an indispensable resource for business students wanting to improve their communication skills.

Why Writing Still Matters
  • Written Communication in Changing Times
  • Guy Merchant
  • Published online:
    24 August 2023
    Print publication:
    07 September 2023
  • Writing surrounds us, it informs us, it guides us, and it controls us. The power and complexity of this exceptional human invention is a story of change. However, in today's digital world, technology has drastically altered how and where we write, what we write about, and what writing looks like. This fascinating book presents a compelling argument for the vital importance of writing, and considers where its future may lie. Richly illustrated with examples of writing practices old and new, it explores the significant changes in writing that have occurred in our lifetime, and highlights how technology has challenged some of our most deeply held views about human communication. Through a careful examination of how writing works, it explores how it can be considered as a technology, inviting us to think again about this visual language that we so often take for granted. Writing matters – now, more than ever before.

Language Awareness in Business and the Professions
  • Edited by Erika Darics
  • Published online:
    28 July 2022
    Print publication:
    04 August 2022
  • The crucial role language plays in constituting our reality, and in achieving political influence and control, has long been known in scholarship. However, appreciation of the role of language in understanding our social realities and power relations has not been fully translated to education or even to research beyond linguistically focussed academic strands. Bringing together well-established scholars from a range of disciplines, this book demonstrates why language awareness and discourse consciousness should be considered a key skill in business and professional life, and looks closely at language in areas such as entrepreneurship, leadership, human resource management, medical, financial, or business communication, ecology, media, and politics. The authors demonstrate how the understanding of the minutiae of language use in a variety of professional contexts leads to knowledge that will empower future generations of professionals and enable them to develop a self-reflexive, critical, and more ethical practice.

What Goes Without Saying
  • Navigating Political Discussion in America
  • Taylor N. Carlson, Jaime E. Settle
  • Published online:
    26 May 2022
    Print publication:
    09 June 2022
  • Why are political conversations uncomfortable for so many people? The current literature focuses on the structure of people's discussion networks and the frequency with which they talk about politics, but not the dynamics of the conversations themselves. In What Goes Without Saying, Taylor N. Carlson and Jaime E. Settle investigate how Americans navigate these discussions in their daily lives, with particular attention to the decision-making process around when and how to broach politics. The authors use a multi-methods approach to unpack what they call the 4D Framework of political conversation: identifying the ways that people detect others' views, decide whether to talk, discuss their opinions honestly—or not, and determine whether they will repeat the experience in the future. In developing a framework for studying and explaining political discussion as a social process, What Goes Without Saying will set the agenda for research in political science, psychology, communication, and sociology for decades to come.

Trump and Us
  • What He Says and Why People Listen
  • Roderick P. Hart
  • Published online:
    24 February 2020
    Print publication:
    14 February 2020
  • Why did 62 million Americans vote for Donald Trump? Trump and Us offers a fresh perspective on this question, taking seriously the depth and breadth of Trump's support. An expert in political language, Roderick P. Hart turns to Trump's words, voters' remarks, and media commentary for insight. The book offers the first systematic rhetorical analysis of Trump's 2016 campaign and early presidency, using text analysis and archives of earlier presidential campaigns to uncover deep emotional undercurrents in the country and provide historical comparison. Trump and Us pays close attention to the emotional dimensions of politics, above and beyond cognition and ideology. Hart argues it was not partisanship, policy, or economic factors that landed Trump in the Oval Office but rather how Trump made people feel.

Making Sense
  • Reference, Agency, and Structure in a Grammar of Multimodal Meaning
  • Bill Cope, Mary Kalantzis
  • Published online:
    09 January 2020
    Print publication:
    30 January 2020
  • The phenomenon of multimodality is central to our everyday interaction. 'Hybrid' modes of communication that combine traditional uses of language with imagery, tagging, hashtags and voice-recognition tools have become the norm. Bringing together concepts of meaning and communication across a range of subject areas, including education, media studies, cultural studies, design and architecture, the authors uncover a multimodal grammar that moves away from rigid and language-centered understandings of meaning. They present the first framework for describing and analysing different forms of meaning across text, image, space, body, sound and speech. Succinct summaries of the main thinkers in the fields of language, communications and semiotics are provided alongside rich examples to illustrate the key arguments. A history of media including the genesis of digital media, Unicode, Emoji, XML and HTML, MP3 and more is covered. This book will stimulate new thinking about the nature of meaning, and life itself, and will serve practitioners and theorists alike.

An Introduction to Communication
  • Lynn H. Turner, Richard West
  • Published online:
    12 December 2018
    Print publication:
    11 October 2018
  • Prioritizing brevity and clarity, this textbook introduces the study of communication through examples and applications of communication in a variety of contexts. With a unique focus on diversity and the impact of culture, each chapter opens with a case study that identifies a communication challenge, which the chapter addresses throughout, and concludes with questions that respond to that challenge. A consistent, organized structure with numerous features including fundamental issues, questions for understanding and analysis, theoretical insight (examining a particular relevant theory), and a skill set section, easily guides you through the foundations of the study of communication. Cross-referencing between chapters demonstrates the multidimensional nature of communication and the everyday talk sections demonstrate how each topic relates to technology, the workplace, or health issues. Offering a wealth of diverse examples from students' personal, professional, and online lives, this book teaches skills allowing students from all academic backgrounds to understand communication.

Affectionate Communication in Close Relationships
  • Kory Floyd
  • Published online:
    07 December 2018
    Print publication:
    20 December 2018
  • Few communication behaviors are more consequential to the development and maintenance of close relationships than the expression of affection. Indeed, people often use affectionate gestures to initiate or accelerate relationship development. In contrast, the absence of affection in established relationships frequently coincides with relational deterioration. This text explores the scientific research on affection exchange that has emerged from the disciplines of communication, social and clinical psychology, family studies, psychophysiology, sociology, nursing, and behavioral health. Specific points of focus include the individual and relational benefits - including health benefits - of affectionate behavior, the significant detriments associated with lacking sufficient affection, and the risks of expressing affection. It also discusses the primary social and cultural influences on affection exchange, critiques principal theories and measurement models, and offers suggestions for future empirical research.

The Cambridge Handbook of Group Interaction Analysis
  • Edited by Elisabeth Brauner, Margarete Boos, Michaela Kolbe
  • Published online:
    19 July 2018
    Print publication:
    02 August 2018
  • This Handbook provides a compendium of research methods that are essential for studying interaction and communication across the behavioral sciences. Focusing on coding of verbal and nonverbal behavior and interaction, the Handbook is organized into five parts. Part I provides an introduction and historic overview of the field. Part II presents areas in which interaction analysis is used, such as relationship research, group research, and nonverbal research. Part III focuses on development, validation, and concrete application of interaction coding schemes. Part IV presents relevant data analysis methods and statistics. Part V contains systematic descriptions of established and novel coding schemes, which allows quick comparison across instruments. Researchers can apply this methodology to their own interaction data and learn how to evaluate and select coding schemes and conduct interaction analysis. This is an essential reference for all who study communication in teams and groups.

The Science Communication Challenge
  • Truth and Disagreement in Democratic Knowledge Societies
  • Gitte Meyer
  • Published by:
    Anthem Press
    Published online:
    21 June 2018
    Print publication:
    26 March 2018
  • 'The Science Communication Challenge' explores and discusses the whys - as distinct from the hows - of science communication. Arguing that the dominant science communication paradigm is didactic, it makes the case for a political category of science communication, aimed at furthering discussions of science-related public affairs and making room for civilized and reasonable exchanges between different points of view. As civil societies and knowledge societies, modern democratic societies are confronted with the challenge of accommodating both the scientific logic of truth-seeking and the classical political logic of pluralism. The didactic science communication paradigm, however, is unsuited to dealing with substantial disagreement. Therefore, it is also unsuited to facilitate communication about the steadily increasing number of science-related political issues. Using insights from an array of academic fields, the book explores the possible origins of the didactic paradigm, connecting it to particular understandings of knowledge, politics and the public and to the widespread assumption of a science-versus-politics dichotomy. The book offers a critique of that assumption and suggests that science and politics be seen as substantially different activities, suited to dealing with different kinds of questions - and to different varieties of science communication.

Politics, Media and Campaign Language
  • Australia’s Identity Anxiety
  • Stephanie Brookes
  • Published by:
    Anthem Press
    Published online:
    10 January 2018
    Print publication:
    03 April 2017
  • Politics, Media and Campaign Language' is an original, groundbreaking analysis of the story of Australian identity, told in Australian election campaign language. Stephanie Brookes argues that the story of Australian identity is characterized by recurring cycles of anxiety and reassurance, which betray a deep underlying feeling of insecurity. Introducing the concept of ‘identity security’, the book focuses on electoral language and demonstrates that election campaigns provide a valuable window into an overlooked part of Australia’s political and cultural history. 'Politics, Media and Campaign Language' reclaims Australian campaign speech and electoral history to tell the story of changing national values and priorities, and traces the contours of collective conversations about national identity.

Self-Making Man
  • A Day of Action, Life, and Language
  • Jürgen Streeck
  • Published online:
    22 June 2017
    Print publication:
    26 June 2017
  • This book portrays one day in the communicative life of the owner of an auto repair-shop in Texas. He walks, looks, points, shows and explains engines, makes sense by gesture, speaks, manages, makes his life-world, and in the process reproduces social structures and himself as individual. Self-Making Man is the first comprehensive study of a communicating person; it reveals socially shared and personal practices, as well as improvisational actions by which a person inhabits and makes sense of the world with others. After decades of discussion on embodiment, this study is the first to investigate one body in its full range of communicative activities. Grounded in phenomenology and committed to the methodological rigor of context analysis and conversation analysis, Self-Making Man departs radically from contemporary research practice: it shows that, to take embodiment in human interaction seriously, we must conceive of it as individuation and organic, self-sustaining life: as autopoeisis.

The Party Politics of Presidential Rhetoric
  • Amnon Cavari
  • Published online:
    31 March 2017
    Print publication:
    10 March 2017
  • By bringing together two bodies of literature - the presidency and political parties - this book makes two important contributions. First, it addresses the gap between presidential public actions and the perceived limited effect they have on public opinion. By examining the short-term effect of speeches of presidents on the entire public, the long-term effect of the speeches on their partisans, and on the reputations of their parties for handling policy, the book shows that presidents are effective leaders of public opinion. Second, the book adds to the scholarly interest in how political parties are viewed by the electorate in terms of policy substance. It suggests that Americans possess coherent reputations of the parties for handling policy challenges, and that these reputations contribute to the party identifications of Americans. The effect of presidents on the reputations and, in turn, party attachments position them as leaders of the party system.

Dialogue, Argumentation and Education
  • History, Theory and Practice
  • Baruch B. Schwarz, Michael J. Baker
  • Published online:
    21 January 2017
    Print publication:
    22 December 2016
  • New pedagogical visions and technological developments have brought argumentation to the fore of educational practice. Whereas students previously 'learned to 'argue', they now 'argue to learn': collaborative argumentation-based learning has become a popular and valuable pedagogical technique, across a variety of tasks and disciplines. Researchers have explored the conditions under which arguing to learn is successful, have described some of its learning potentials (such as for conceptual change and reflexive learning) and have developed Internet-based tools to support such learning. However, the further advancement of this field presently faces several problems, which the present book addresses. Three dimensions of analysis - historical, theoretical and empirical - are integrated throughout the book. Given the nature of its object of study - dialogue, interaction, argumentation, learning and teaching - the book is resolutely multidisciplinary, drawing on research on learning in educational and psychological sciences, as well as on philosophical and linguistic theories of dialogue and argumentation.

The Social Psychology of Perceiving Others Accurately
  • Edited by Judith A. Hall, Marianne Schmid Mast, Tessa V. West
  • Published online:
    05 April 2016
    Print publication:
    01 April 2016
  • We are constantly forming impressions about those around us. Social interaction depends on our understanding of interpersonal behavior - assessing one another's personality, emotions, thoughts and feelings, attitudes, deceptiveness, group memberships, and other personal characteristics through facial expressions, body language, voice and spoken language. But how accurate are our impressions and when does such accuracy matter? How is accuracy achieved and are some of us more successful at achieving it than others? This comprehensive overview presents cutting-edge research on this fast-expanding field and will be essential reading for anyone interested in the psychology of interpersonal perception. A wide range of experts in the field explore topics including age and gender effects, psychopathology, culture and ethnicity, workplaces and leadership, clinicians' skills, empathy, meta-perception, and training people to be more accurate in their perceptions of others.

Deliberation, Democracy, and Civic Forums
  • Improving Equality and Publicity
  • Christopher F. Karpowitz, Chad Raphael
  • Published online:
    05 November 2014
    Print publication:
    13 November 2014
  • Innovative forums that integrate citizen deliberation into policy making are revitalizing democracy in many places around the world. Yet controversy abounds over whether these forums ought to be seen as authentic sources of public opinion and how they should fit with existing political institutions. How can civic forums include less powerful citizens and ensure that their perspectives are heard on equal terms with more privileged citizens, officials, and policy experts? How can these fragile institutions communicate citizens' policy preferences effectively and legitimately to the rest of the political system? Deliberation, Democracy, and Civic Forums proposes creative solutions for improving equality and publicity, which are grounded in new theories about democratic deliberation, a careful review of research and practice in the field, and several original studies. This book speaks to scholars, practitioners, and sponsors of civic engagement, public management and consultation, and deliberative and participatory democracy.

E-Government for Good Governance in Developing Countries
  • Empirical Evidence from the eFez Project
  • Driss Kettani
  • Published by:
    Anthem Press
    Published online:
    05 September 2014
    Print publication:
    01 May 2014
  • Drawing lessons from the eFez Project in Morocco, this volume offers practical supporting material to decision makers in developing countries on information and communication technologies for development (ICT4D), specifically e-government implementation. The book documents the eFez Project experience in all of its aspects, presenting the project's findings and the practical methods developed by the authors (a roadmap, impact assessment framework, design issues, lessons learned and best practices) in their systematic quest to turn eFez's indigenous experimentations and findings into a formal framework for academics, practitioners and decision makers. The volume also reviews, analyzes and synthesizes the findings of other projects to offer a comparative study of the eFez framework and a number of other e-government frameworks from the growing literature.

Media Audiences
  • Television, Meaning and Emotion
  • Kristyn Gorton
  • Published by:
    Edinburgh University Press
    Published online:
    05 August 2013
    Print publication:
    08 September 2009
  • An engaging and original study of current research on television audiences and the concept of emotion, this book offers a unique approach to key issues within television studies. Topics discussed include: television branding; emotional qualities in television texts; audience reception models; fan cultures; 'quality' television; television aesthetics; reality television; individualism and its links to television consumption. The book is divided into two sections: the first covers theoretical work on the audience, fan cultures, global television, theorising emotion and affect in feminist theory and film and television studies. The second half offers a series of case studies on television programmes such as Wife Swap, The Sopranos and Six Feet Under in order to explore how emotion is fashioned, constructed and valued in televisual texts. The final chapter features original material from interviews with industry professionals in the UK and Irish Soap industries along with advice for students on how to conduct their own small-scale ethnographic projects. Key Features:*An accessible guide to theoretical work on emotion and affect, this book is key reading for advanced undergraduates and postgraduates doing media studies, communication and cultural studies and television studies.*Case studies on emotion and television in British and US media contexts demonstrate new research and provide a starting point for readers undertaking their own research.*Each chapter includes exercises, points for discussion and lists for further reading.

Contemporary Arab Broadcast Media
  • El Mustapha Lahlali
  • Published by:
    Edinburgh University Press
    Published online:
    05 August 2013
    Print publication:
    06 June 2011
  • The Arab world is currently undergoing a radical media revolution, with the launch of numerous satellite and cable channels. The era of state-controlled media is coming to an end as privately-owned channels emerge. This book presents a comprehensive analysis of the broadcasting similarities and differences between Al-Jazeera, Al-Arabiya and Al-Hurra. It is distinct in its focus on both the discursive practices of these channels and the sociological aspects that contribute to their formation.

Scottish Newspapers, Language and Identity
  • Fiona M. Douglas
  • Published by:
    Edinburgh University Press
    Published online:
    05 August 2013
    Print publication:
    31 March 2009
  • The first decade of the new Scottish Parliament has seen the emergence of a new-found national confidence. 'Scottishness' is clearly alive and flourishing. This book offers new and detailed insights into Scottish language and its usage by the Scottish press. To what extent does the use of identifiably Scottish lexical features help them to maintain their distinctive Scottish identity and appeal to their readership? Which Scottish words and phrases do the papers use and where, is it a symbolic gesture, do they all behave in the same way, and has this changed since devolution? Combining analysis of broad trends with detailed discussion of individual Scottish words and phrases, its timely publication coincides with a period when interest in things Scottish is at an all time high.

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