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We report the results of an experiment on selective exposure to information. A decision maker interested in learning about an uncertain state of the world can acquire information from one of two sources that have opposite biases: when informed on the state, they report it truthfully; when uninformed, they report their favorite state. A Bayesian decision-maker is better off seeking confirmatory information unless the source biased against the prior is sufficiently more reliable. In line with the theory, subjects are more likely to seek confirmatory information when sources are symmetrically reliable. On the other hand, when sources are asymmetrically reliable, subjects are more likely to consult the more reliable source even when prior beliefs are strongly unbalanced and this source is less informative. Our experiment suggests that base rate neglect and simple heuristics (e.g., listen to the most reliable source) are important drivers of the endogenous acquisition of information.
We study the phenomenon of selective exposure in China's restricted online information environment. Through an experimental survey study, we measure to what extent features of online news, such as popularity (i.e. number of “likes”), influence information selection among Chinese internet users (“netizens”). We find evidence of preferences for news information according to news topic and the nationalist sentiments of individuals. Generally, for news about domestic affairs, Chinese netizens prefer articles that take the opposite position of the government; for foreign affairs, they prefer articles aligned with the government's position. However, nationalistic individuals are more likely to select domestic affairs articles congruent with the Chinese government's issue framing. We also find social endorsements to be highly influential on news selection behaviour. Popular posts with many “likes” attract Chinese netizens to the point where they select content they may not otherwise read, even though the internet environment is easily manipulated.
This study investigates the amount and valence of information selected during single item evaluation. One hundred and thirty-five participants evaluated a cell phone by reading hypothetical customers reports. Some participants were first asked to provide a preliminary rating based on a picture of the phone and some technical specifications. The participants who were given the customer reports only after they made a preliminary rating exhibited valence bias in their selection of customers reports. In contrast, the participants that did not make an initial rating sought subsequent information in a more balanced, albeit still selective, manner. The preliminary raters used the least amount of information in their final decision, resulting in faster decision times. The study appears to support the notion that selective exposure is utilized in order to develop cognitive coherence.
While it is well established that the search for information after a decision is biased toward supporting that decision, the case of preference-supporting search before the decision remains open. Three studies of consumer choices consistently found a complete absence of a pre-choice bias toward searching for preference-supporting information. The absence of this confirming search bias occurred for products that were both hedonic and utilitarian, both expensive and inexpensive, and both high and low in expected brand loyalty. Experiment 3 also verified the presence of the expected post-choice search bias to support the chosen alternative. Therefore the absence of a pre-choice search bias in all three studies was not likely to be due to our using a method that was so insensitive that a search bias would not be observed under any circumstances. In addition to the absence of an effect of prior preferences on information selection, subjects’ self-reported search strategies exhibited a clear tendency toward a balance of positive and negative information. Across the three studies, we also tested for the presence of a preference-supporting bias in the evaluation of the information acquired in the search process. This evaluation bias was found both pre- and post-choice.
Partisan and affective polarization should have observable consequences in Canada, such as bias in political information search and processing. This article presents the results of three studies that test for partisan and ideological bias using the Digital Democracy Project's study of the 2019 Canadian election. Study 1 uses a conjoint experiment where respondents choose from pairs of hypothetical news stories where the slant of the source and headline are both randomized. Study 2 tests for partisan-motivated responsiveness to elite cues with a policy vignette that manipulates the presence of party elite cues and a motivational prime. Study 3 requires respondents to solve a randomly assigned numeracy task that is either political or nonpolitical in nature. Results suggest that Canadians (1) select politically congenial information, though not sources of such information, (2) follow elite cues when partisan motivation is primed and (3) evaluate evidence in ways that are biased by their ideological beliefs.
Chapter 1 presents the objectives of the book, which blends a traditional monograph with topics of contemporary interest and an analysis of attitude and behavior change in real and virtual contexts. Definitions and a overview of the theory are presented.
Chapter 8 describes how prior attitudes shape the processing of persuasive messages and behavioral interventions in fundamental ways. First, people select messages and interventions in ways that minimize their likely impact. They seek pro-violence messages when they already espouse pro-violence beliefs and healthy eating messages when they already follow healthy diets. These decisions, of course, decrease the probability of changing attitudes and behaviors that have negative social and health effects, which has led to my research on finding methods to decrease selective exposure biases. For example, because selective exposure is often tied to a low sense of one’s ability to self-defend if one’s attitudes or behaviors come under attack, reassuring an audience that they will only change if they want to is often sufficient to increase exposure to messages and enrollment in behavioral interventions. In addition, understanding attitude and behavior change requires understanding activation of prior attitudes and other information contained in the message. For example, easy-to-access prior attitudes generally decrease change in response to new information but may also increase change when they facilitate comparison with new information. Furthermore, when people who are called to report an attitude retrieve the initial basis for their attitude, the structure of that information in memory drives the degree of attitude change in that situation. Different sleeper effects illustrate such effects of the initial representations of the information contained in a persuasive message.
Chapter 9 discusses how messages designed with the intent of influencing behavior and behavioral interventions are successful when they influence factors in the person and the situation that ultimately make those programs actionable. Actionability is the probability that the message or intervention communicates or enables performance of behavioral recommendations . First, a message or behavioral intervention can stimulate the cognitive, motivational, or behavioral processes that ultimately make the individual perform the recommended behavior. Second, it can promote behavioral recommendations that fit within the world in which potential actors live. These factors and relevant data are discussed.
This book explains how actions and inactions arise and change in social contexts, including social media and face-to-face communication. Its multidisciplinary perspective covers research from psychology, communication, public health, business studies, and environmental sciences. The reader can use this cutting-edge approach to design and interpret effects of behavioral change interventions as well as replicate the materials and methods implemented to study them. The author provides an organized set of principles that take the reader from the formation of attitudes and goals, to the structure of action and inaction. It also reflects on how cognitive processes explain excesses of action while inaction persists elsewhere. This practical guide summarises the best practices persuasion and behavioral interventions to promote changes in health, consumer, and social behaviors.
What kind of content do citizens in a developing and authoritarian country like to acquire from Western free media? What are the effects of their potentially selective exposure? In a survey experiment involving 1,200 Chinese internet users from diverse socio-demographic backgrounds, this study finds that Chinese citizens with higher pro-Western orientations and lower regime evaluations are more inclined to read content that is positive about foreign countries or negative about China. More importantly, reading relatively positive foreign media content about foreign countries can improve rather than worsen the domestic evaluations of citizens who self-select such content. The article argues that this is because reputable Western media outlets’ reports are generally more realistic than overly rosy information about foreign socio-economic conditions that popularly circulates in China. Consequently, foreign media may have a corrective function and enhance regime stability in an authoritarian country by making regime critics less critical. The article also introduces a new variant of the patient preference trial design that integrates self-selection and random assignment of treatments in a way that is useful for studying information effects.
This paper employs public opinion data from a nationally representative probability sample to examine how information encounters and exposure to different media sources relate to individuals' beliefs about global warming. The analyses indicate that media source exposure (i.e., exposure to news and information about science presented through different media outlets), intentional information exposure (i.e., deliberate exposure to global warming news coverage), and inadvertent information exposure (i.e., unplanned exposure to news and information about science that is encountered online while searching for other forms of information) relate to beliefs about global warming, in significant and meaningful ways. Namely, the findings show that both intentional information exposure and inadvertent online information exposure associate with disbelief in human-made causes, catalysts, and consequences of global warming. Theoretical and social implications of the findings are discussed and contextualized in light of the rapidly evolving media environment.
We investigate how selective exposure to various types of media shapes hostile media perceptions. We use an innovative experimental design that gauges the influence of viewers’ preferences for entertainment, partisan cable news, or mainstream broadcast news on their reactions to media content. This design represents a modification to the participant preference experiment used elsewhere, expanding a laboratory-based media environment to include partisan and mainstream news options, alongside entertainment programming. We find that people’s viewing preferences shape their reactions to news media content.
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