Although digital technologies play a vital role in improving the efficacy of supply chain management, companies often fail to transform digital aspects of their supply chains. To minimize the failure risk, digital transformation must begin with a design phase. This chapter introduces four aspects of the design phase: (1) operational due diligence, (2) data management strategy, (3) comprehension of business analytics, and (4) expansion of the potential of digital solutions. It shows how to achieve digital transformation of supply chains by addressing prominent issues in the design stage.

Chapter 3 examines the implications of sensorisation in the smart home. The smart home is chosen as a collected world case study for several reasons. First, it is a site of dense sensorisation and thus a good space to explore technological infrastructures that belie the smart world. Second, it is one of the prime sites of sensor data commercialisation, including the new business models that are developing. Third, the home is a legally protected idyll of the ‘private’ and it plays a cherished role as a space of autonomous individual growth in liberal societies. The chapter details the complex data generation anatomy of the smart home and examines it from its sensing, reasoning and intervening processes. Even though the smart home is framed as a space of seamless technological experience, its infrastructural anatomy is fragmented and multifarious because it includes multiple data collection devices, diverse collection pathways and involves several different infrastructures. Chapter 3 concludes by highlighting that sensor data is key to the operation of the smart home and the business models that are now starting to develop.