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Digital innovation has the potential to be transformative to both clinical practice and academic research related to mental health. Recent advances in research and consumer-grade technology, combined with society’s rapid and widespread adoption of digital technology, has created an emerging and dynamic field attracting the interest of clinicians, researchers, and service-users alike. In this chapter we summarise potential applications of digital technology to mental health research and clinical practice, including digital phenotyping, smartphone applications, virtual reality, and teletherapy. We summarise how digital technologies might be applied to enhance psychiatric assessment and treatment, as well as in research settings. In particular, we outline the potential benefits of digital technology as clinical and research tools. We also explore the challenges associated with digital innovation in mental health, including ethical concerns, methodological considerations when critiquing research in this field, and considerations from the service-user perspective.
This chapter examines the evolution of freedom of expression doctrines in the context of digital media. It focuses on how the European Court of Human Rights has adapted traditional doctrines, rooted in Article 10 of the European Convention on Human Rights, to address challenges in the new media environment. The authors explore how freedom of expression, vital to democracy, must balance individual rights, societal interests, and the regulation of disinformation and hate speech in the digital age. The Court’s defence of democracy has evolved from responding to authoritarian threats in Europe’s past to addressing new risks in the digital realm. Principles such as proportionality, the prohibition of abuse of rights (Article 17), and preventing the misuse of democratic freedoms (Article 18) guide limitations on expression, ensuring they are justified and not misused for political suppression. Social media has expanded the concept of ‘public watchdogs’ beyond traditional media to include non-governmental organisations, bloggers, and activists. This evolution demands rethinking the liability and freedom of expression doctrines for platforms.
Chapter 5 explains the persistence of the impunity agenda. It argues that Trump’s resurgence in 2024 has already thrust the agenda back to the forefront and that it could even be self-executing after Trump eventually leaves office. Sections 5.1 and 5.2 show how the conservative media space and an emboldened right wing in Congress discourage advocates from backing away from publicly testing IHL. Section 5.3 traces the expanding coalition of the impunity movement, which now not only includes Fox News and Republican lawmakers but also lobbyist organizations and troops granted clemency by Trump. Section 5.4 describes how close-knit professional and social networks amplify the power of the impunity coalition, even more now given Trump’s re-ascendance to the White House and Pete Hegseth’s selection as Defense Secretary.
Regardless of where you sit, digital is here to stay, and hiding from it won’t change that. Rather, understand it, learn, and accept the benefits and risks as inseparable entities. By understanding digital, we may just understand our patient a little more too. Stepping beyond the patient, and looking at it from a clinical perspective, the world of digital and its application to healthcare has so much more to offer. For mental health services in particular, there is a wide range of digital opportunities to support teams to work differently. This can range from apps, chatbots, online assessments, monitoring and therapies, virtual reality, virtual administration, electronic prescribing and much more. Obviously, it is paramount we consider issues such as safeguarding, cybersecurity and privacy, but the genie is out of the bottle and digital is here to stay!
What is the relationship between social media use and trust in civil society and governance institutions? In many parts of Asia, trust in government remains high despite limited political accountability and civil liberties. This study examines whether online political expression reshapes institutional trust in governance institutions and civil society organizations. The analysis considers the dual role of social media as a site for civic engagement and a channel for disaffection with formal authority. Using data from the Asian Barometer, the findings show that political expression on social media is associated with lower trust in governance institutions and higher trust in nongovernmental organizations (NGOs), a fundamental part of civil society. These effects vary across regimes and survey waves. The results suggest that online expression may erode legitimacy of formal authority while enhancing trust in civil society, thus shaping the political role of NGOs and social media platforms in restrictive political settings.
Many of the psychological topics we have discussed have focused on the mind of the individual, but humans are a fundamentally social species. Recently, the nature of our social interactions has transformed, through our new abilities to connect with people online. This chapter discusses psychological principles of social networks, and how to quantify social networks via graph theory. The chapter examines the small-world phenomenon and the role of social ties via these graph theory measures. We then look at the case of online social networks, what can be learned about you from your profile, and how their use impacts psychological measures. The chapter concludes by showcasing findings on social network representations in the brain, and touching on ethical questions related to social media privacy concerns and AI-based social interactions.
Misinformation on social media is a recognized threat to societies. Research has shown that social media users play an important role in the spread of misinformation. It is crucial to understand how misinformation affects user online interaction behavior and the factors that contribute to it. In this study, we employ an AI deep learning model to analyze emotions in user online social media conversations about misinformation during the COVID-19 pandemic. We further apply the Stimuli–Organism–Response framework to examine the relationship between the presence of misinformation, emotions, and social bonding behavior. Our findings highlight the usefulness of AI deep learning models to analyze emotions in social media posts and enhance the understanding of online social bonding behavior around health-related misinformation.
Despite extensive research on issue engagement, much remains to be learned. This article advances our understanding of issue competition in three ways. First, it examines whether political parties focus on the same issues in a setting with high electoral volatility, studying four Quebec elections from 2012 to 2022. Second, it assesses whether this trend is evident in both press releases and tweets. Third, it investigates why parties converge on the same issues. Findings reveal convergence levels in Quebec match other democracies and remain consistent across platforms. Ideologically similar parties are more likely to address the same issues. Two issue types are identified: peripheral, less visible issues and governance issues, consistently highlighted by all parties within a jurisdiction, reflecting a stable electoral agenda. These findings align with growing evidence that engagement dominates issue competition while demonstrating that convergence and divergence can occur around few key issues that remain relatively stable over time.
This Element explores misinformation as a challenge for democracies, using experiments from Germany, Italy, and the UK to assess the role of user-generated corrections on social media. A sample of more than 170,000 observations across a wide range of topics (COVID, climate change, 5G etc.) is used to test whether social corrections help reduce the perceived accuracy of false news and whether miscorrections decrease the credibility of true news. Corrections reduce the perceived accuracy of misinformation, but miscorrections can harm perceptions of true news. The Element also assesses the mechanisms of social corrections, finding evidence for recency effects rather than systematic processing. Additional analyses show the characteristics of individuals who have more difficulties identifying false news. Survey data is included on characteristics of people who write comments often. The conclusion highlights that social corrections can mislead, but also work as remedy. The Element ends with best practices for effective corrections.
Bubble tea is known to have adverse health impacts due to its high sugar content. However, the influence of digital marketing on its consumption, especially among young people, remains unclear. This study aimed to describe the digital marketing strategies of Chinese bubble tea brands.
Design:
A content analysis of all marketing posts made by the top three Chinese bubble tea brands (by market share) – XIXUE, HEYTEA and NAYUKI – on Bilibili between 1 January 2023 and 31 December 2023.
Setting:
Bilibili, a popular social media platform among Chinese young people, in 2023.
Participants:
Not applicable.
Results:
Branding is central to the digital marketing strategies of bubble team brands, with the majority of posts using brand logos (99 %), branded effects (80·1 %) and branded characters (63 %), including children’s characters (19 %). Marketing strategies promoting user interaction were also common, reflected in the frequent use of hashtag campaigns (63 %), general engagement strategies (43 %) and competitions (10 %). Cultural elements that are integrated into the marketing message to resonate with the audience’s cultural identity were present in 47 % of posts.
Conclusions:
Bubble tea brands are using a range of digital marketing strategies to engage consumers and build brand presence in the competitive bubble tea market in China. Measures to protect young consumers from the exposure of such marketing should be considered as a way of improving population diets and reducing excess weight gain.
Politicians’ presentation of self is central to election efforts. For these efforts to be successful, they need voters to receive and believe the messages they communicate. We examine the relationship between politicians’ communications and voters’ perceptions of their ideology. Using the content of politicians’ ideological presentation of self through social media communications, we create a measure of messaging ideology for all congressional candidates between 2018 and 2022 and all congressional officeholders between 2012 and 2022 along with voter perceptions of candidate ideology during the same time period. Using these measures, our work shows voters’ perceptions of candidate ideology are strongly related to messaging, even after controlling for incumbent voting behavior. We also examine how the relationship between politician messaging and voter perceptions changes relative to other information about the politician and in different electoral contexts. On the whole, voters’ perceptions of candidate ideology are strongly correlated with politician communications.
To combat declining trust in public health and effectively communicate during public health emergencies, it is critical for the public health workforce to engage with their communities through social media. Little is known about factors that influence the degree to which public health practitioners use social media for information sharing and bidirectional communication. This study aimed to examine perspectives on barriers to incorporating social media use into efforts to rebuild trust in public health.
Methods
31 semistructured interviews were conducted with public health practitioners and subject matter experts. Common themes and barriers to using social media were identified using rapid thematic analysis and analyzed by levels of the socioecological framework.
Results
Barriers to public health practitioner social media use included lack of training, time, and fear (individual-level); limited online and offline relationships (interpersonal); lack of resources and supportive policies (organizational); and politicization of public health (societal).
Conclusions
This study identifies modifiable factors that could be intervened upon to strengthen the public health workforce’s social media communication and highlights existing efforts to address barriers. Sustained investment is required to ensure that public health communicators are maximally supported to effectively use social media for trust-building and communication during public health emergencies.
This chapter examines conservative attacks on social media, and their validity. Conservatives have long accused the major social media platforms of left-leaning bias, claiming that platform content moderation policies unfairly target conservative content for blocking, labeling, and deamplification. They point in particular to events during the COVID-19 lockdowns, as well as President Trump’s deplatforming, as proof of such bias. In 2021, these accusations led both Florida and Texas to adopt laws regulating platform content moderation in order to combat the alleged bias. But a closer examination of the evidence raises serious doubts about whether such bias actually exists. An equally plausible explanation for why conservatives perceive bias is that social media content moderation policies, in particular against medical disinformation and hate speech, are more likely to affect conservative than other content. For this reason, claims of platform bias remain unproven. Furthermore, modern conservative attacks on social media are strikingly inconsistent with the general conservative preference not to interfere with private businesses.
Section 230 of the Communications Decency Act is often called "The Twenty-Six Words That Created the Internet." This 1996 law grants platforms broad legal immunity against claims arising from both third-party content that they host, and good-faith content moderation decisions that they make. Most observers agree that without Section 230 immunity, or some variant of it, the modern internet and social media could not exist. Nonetheless, Section 230 has been subject to vociferous criticism, with both Presidents Biden and Trump having called for its repeal. Critics claim that Section 230 lets platforms have it both ways, leaving them free to host harmful content but also to block any content they object to. This chapter argues that criticisms of Section 230 are largely unwarranted. The diversity of the modern internet, and ability of ordinary individuals to reach broad audiences on the internet, would be impossible without platform immunity. As such, calls for repeal of or major amendments to Section 230 are deeply unwise. The chapter concludes by pointing to important limits on Section 230 immunity and identifying some narrow amendments to Section 230 that may be warranted.
As Chapter 1 discusses, one of the most consistent conservative critiques of social media platforms is that social media is biased against conservative content. A common policy proposal to address this is to regulate such platforms as common carriers. Doing so would require social media platforms to host, on a nondiscriminatory basis, all legal user content and to permit all users to access platforms on equal terms. While this seems an attractive idea – after all, who could object to nondiscrimination – it is not. For one thing, the Supreme Court has now recognized that social media platforms possess "editorial rights" under the First Amendment to control what content they carry, block, and emphasize in their feeds. So, regulating platforms as common carriers, as Texas and Florida have sought to do, is unconstitutional. It is also a terrible idea. Requiring platforms to carry all content on a nondiscriminatory basis, even if limited to legal content (which it would be hard to do) would flood user feeds with such lawful-but-awful content as pornography, hate speech, and terrorist propaganda. This in turn would destroy social media as a usable medium, to the detriment of everyone.
This brief conclusion summarizes the main thesis of the book, noting that both conservative and progressive critiques of social media lack strong empirical justifications, and that many if not most of the regulatory proposals directed at social media are not only likely to be found unconstitutional, but are also wrong-headed. It then argues that it is time we all accept that the old, pre-social media world of gatekeepers is over; and further, that this development has important, positive implications for the democratization of public discourse in ways that free speech theory supports. Finally, the Conclusion analogizes the modern hysteria over the growth of social media to earlier panics over changes in communications technology, such as the inventions of the printing press and of moving pictures. As with those earlier panics, this one too is overblown and ignores the positive potential impacts of technological change.
After having argued against most current regulatory reform proposals directed at social media, this final chapter considers some regulatory initiatives worthy of consideration. It begins, however, with a call for caution. The principle of "First, do no harm" in medical ethics is highly relevant here. Social media is too new, and too rapidly evolving, for regulators to be able to confidently predict either the current impact of regulation or its long term effects, so regulators must act with humility. That said, social media also is not a law-free zone. Long-standing bodies of law, such as antitrust, contract, tort, and even family law, can and should be applied to social media firms in the same way as other private actors. Furthermore, even Section 230 in its current form should not be sacrosanct, and there is also room to consider granting platform users modest procedural protections against arbitrary content moderation decisions. Finally, there are strong arguments for a federal data privacy law, not directed at social media in particular but certainly applicable to it. In short, social media should not be above the law – but nor should it be the target of lawfare.
In contrast to conservatives, progressives argue that platforms don’t block enough content. In particular, progressive critics point to the prevalence of allegedly harmful content on social media platforms, including politically manipulative content, mis- and disinformation (especially about medical issues), harassment and doxing, and hate speech. They argue that social media algorithms actively promote such content to increase engagement, resulting in many forms of social harm including greater political polarization. And they argue (along with conservatives) that social media platforms have been especially guilty of permitting materials harmful to children to remain accessible. As with conservative attacks however, the progressive war on social media is rife with exaggerations and rests on shaky empirical grounds. In particular, there is very little proof that that platform algorithms increase political polarization, or even proof that social media harms children. Moreover, while not all progressive attacks on social media lack a foundation, they are all rooted in an entirely unrealistic expectation that perfect content moderation is possible.
The primary progressive model for curing the perceived ills of social media – the failure to block harmful content – is to encourage or require social media platforms to act as gatekeepers. On this view, the institutional media, such as newspapers, radio, and television, historically ensured that the flow of information to citizens and consumers was "clean," meaning cleansed of falsehoods and malicious content. This in turn permitted a basic consensus to exist on facts and basic values, something essential for functional democracies. The rise of social media, however, destroyed the ability of institutional media to act as gatekeepers, and so, it is argued, it is incumbent on platforms to step into that role. This chapter argues that this is misguided. Traditional gatekeepers shared two key characteristics: scarcity and objectivity. Neither, however, characterizes the online world. And in any event, social media lack either the economic incentives or the expertise to be effective gatekeepers of information. Finally, and most fundamentally, the entire model of elite gatekeepers of knowledge is inconsistent with basic First Amendment principles and should be abandoned.
The area where social media has undoubtedly been most actively regulated is in their data and privacy practices. While no serious critic has proposed a flat ban on data collection and use (since that would destroy the algorithms that drive social media), a number of important jurisdictions including the European Union and California have imposed important restrictions on how websites (including social media) collect, process, and disclose data. Some privacy regulations are clearly justified, but insofar as data privacy laws become so strict as to threaten advertising-driven business models, the result will be that social media (and search and many other basic internet features) will stop being free, to the detriment of most users. In addition, privacy laws (and related rules such as the “right to be forgotten”) by definition restrict the flow of information, and so burden free expression. Sometimes that burden is justified, but especially when applied to information about public figures, suppressing unfavorable information undermines democracy. The chapter concludes by arguing that one area where stricter regulation is needed is protecting children’s data.