The asymptotic behaviour of the cumulative mean of a reward process 𝒵ρ, where the reward function ρ belongs to a rather large class of functions, is obtained. It is proved that E𝒵ρ (t) = C 0 + C 1 t + o(1), t → ∞, where C 0 and C 1 are fully specified. A section is devoted to the dual process of a semi-Markov process, and a formula is given for the mean of the first passage time from a state i to a state j of the dual process, in terms of the means of passage times of the original process.