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Italian cross-cultural adaptation of the EveryONE Social Needs Screening Tool of social determinants of health in primary care

Published online by Cambridge University Press:  04 September 2025

Lorenzo Campedelli
Affiliation:
Department of Primary Care, Local Health Authority of Bologna, Bologna, Italy
Lucia Palandri
Affiliation:
Section of Public Health, Department of Biomedical, Metabolic and Neural Sciences, University of Modena and Reggio Emilia, Modena, Italy
Viviana Forte
Affiliation:
Department of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy
Vanessa Eugenia Privitera
Affiliation:
Section of Public Health, Department of Biomedical, Metabolic and Neural Sciences, University of Modena and Reggio Emilia, Modena, Italy
Peter Konstantin Kurotschka
Affiliation:
Department of General Practice, University Hospital Wuerzburg, Wuerzburg, Germany
Giulia Ugolini
Affiliation:
Department of Primary Care, Local Health Authority of Modena, Modena, Italy Department of Biomedical, Metabolic and Neural Sciences, University of Modena and Reggio Emilia, Modena, Italy
Silvia Riccomi
Affiliation:
Department of Primary Care, Local Health Authority of Modena, Modena, Italy Department of Biomedical, Metabolic and Neural Sciences, University of Modena and Reggio Emilia, Modena, Italy
Francesca Rossi
Affiliation:
Laboratorio EduCare, University of Modena and Reggio Emilia, Modena, Italy
Silvia Keeling
Affiliation:
Scuola Normale Superiore, Firenze, Italy
Cinzia Scauri
Affiliation:
Social Service, Minor Protection Area of the Municipality of Bologna, Bologna, Italy
Elena Righi
Affiliation:
Section of Public Health, Department of Biomedical, Metabolic and Neural Sciences, University of Modena and Reggio Emilia, Modena, Italy
Alice Serafini*
Affiliation:
Department of Primary Care, Local Health Authority of Modena, Modena, Italy Department of Biomedical, Metabolic and Neural Sciences, University of Modena and Reggio Emilia, Modena, Italy
*
Corresponding author: Alice Serafini; Email: alice.serafini@unimore.it
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Abstract

Social disadvantage can result in healthcare gaps and primary care may be a suitable healthcare context to identify unmet social needs. A variety of screening tools exists but none of them is consolidated in clinical practice. After reviewing the available instruments, we conducted a rigorous translation and trans-cultural adaptation into Italian language of the EveryONE social need screening tool questionnaire of the American Academy of Family Physicians. The translated questionnaire was piloted among 45 patients consecutively recruited in two general practices in the northern Italian city of Modena in 2023 and obtained excellent scores in comprehension and acceptability. The cross-cultural adaptation presented in this study is a first step towards a complete validation. A full validation study is needed to safely adopt EveryONE in routine general practice and to evaluate its effects on health provision.

Information

Type
Short Report
Creative Commons
Creative Common License - CCCreative Common License - BY
This is an Open Access article, distributed under the terms of the Creative Commons Attribution licence (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution and reproduction, provided the original article is properly cited.
Copyright
© The Author(s), 2025. Published by Cambridge University Press

Introduction

Social determinants of health (SDoH) generally refer to ‘any nonmedical factors influencing health, including health-related knowledge, attitudes, beliefs, or behaviours’ (Braveman et al., Reference Braveman, Egerter and Williams2011) and include the environments where people are born, live, work, play, worship (WHO, 2008).

Social disadvantage and inequality can affect morbidity and mortality. Therefore, health institutions are becoming increasingly involved in SDoH research. The WHO Commission on determinants of health described how to tackle health inequity through action on SDoH (WHO, 2008). One approach is to integrate them into clinical workflows and decision-making processes so computer models have been built to pursue the goal of collecting and documenting individual-specific social risks and help organizations fill technical, operational, and policy gaps (Espinoza et al., Reference Espinoza, Sehgal, Phuong, Bahroos, Starren, Wilcox and Meeker2023). There is, however, a clear need to customize SDoH screening tools to local needs (LaForge et al., Reference Laforge, Gold, Cottrell, Bunce, Proser, Hollombe, Dambrun, Cohen and Clark2018).

Primary Care (PC) is a relevant healthcare context to identify unmet social needs and to connect patients with the community resources to overcome them (Marmot and Bell, Reference Marmot and Bell2012). Equity of care, person-centred care and community-oriented care are core values of every general practitioner (GP) (Forte et al., Reference Forte, Falanga, Bracchitta, Giorgi, Lonati, Mereu, Petino, Serafini and Parisi2023; Wonca Europe, 2023), as GP practices represent ideal settings for implementing and supporting screening programmes of SDoH, due to their regularity of contact and better continuity of care with patients compared to other specialist or emergency care settings (van Doorslaer et al., Reference Van Doorslaer, Masseria, Koolman and Group2006; Boch et al., Reference Boch, Keedy, Chavez, Dolce and Chisolm2020). Despite this, a recent systematic review shows how most of the needs detected were unknown to physicians (Page-Reeves et al., Reference Page-Reeves, Kaufman, Bleecker, Norris, McCalmont, Ianakieva, Ianakieva and Kaufman2016; Wilhite et al., Reference Wilhite, Hardowar, Fisher, Porter, Wallach, Altshuler, Hanley, Zabar and Gillespie2020; Novilla et al., Reference Novilla, Goates, Leffler, Novilla, Wu, Dall and Hansen2023) and despite SDoH screening is perceived as an important issue, adopting it into the clinical workflow can be difficult (Gruss et al., Reference Gruss, Bunce, Davis, Dambrun, Cottrell and Gold2021).

In addition, considering the Italian context, validated screening instruments in Italian to detect social needs in healthcare settings are missing. To fill this gap, we reviewed existing screening tools, possibly designed for the PC context, to perform a cross-cultural adaptation into Italian language

Aims

To identify a suitable Social Needs Screening Tool for PC setting and to translate and interculturally adapt it to the Italian context; to develop a reliable, comprehensible and acceptable questionnaire for patients.

Methods

Study setting

The pilot test was conducted from 22 May to 18 June 2023, in two associated Family Medicine practices in which worked a total of 9 GPs, already involved in research in PC and deprived populations (Di Biagio et al., Reference Di Biagio, Taramasso, Gustinetti, Burastero, Giacomet, La Rovere, Genovese, Giaquinto, Rampon, Carloni, Hyppolite, Palandri, Bernardi, Bruzzese, Badolato, Gabiano, Chiappini, De Martino and Galli2019; Serafini et al., Reference Serafini, Palandri, Kurotschka, Giansante, Sabattini, Lavenia, Scarpa, Fornaciari, Morandi, Bellelli, Padula, Righi, Ugolini and Riccomi2023; Ugolini et al., Reference Ugolini, Serafini, Palandri, Giansante, Fornaciari, Marietta, Padula, Stefani, Righi and Riccomi2023; Veronesi et al., Reference Veronesi, Colucci, Capobianco, Bracchi, Zoni, Palandri and Affanni2019). The two practices were comparable in terms of size of assisted population (nearly 5000 patients) and located in two similar neighbourhoods of Modena (Emilia-Romagna, Northern Italy), a city with a low level of social deprivation. The tool was entirely self-administered and offered in the waiting room to all patients presenting to the practices from a GP trainee who briefly explained its purpose and asked patients if they were interested in participating, clarifying that they were not required to answer the questions, but only to evaluate their comprehensibility and acceptability. The inclusion criteria for the convenience sample were: age over 14 years, willingness to participate. Exclusion criteria were: severe cognitive impairment and severe language barrier. Participants rated the clarity of the items using a five-point Likert scale (from 0 = ‘Not at all clear’ to 5 = ‘Perfectly clear’), and their acceptability by answering to a dichotomous question (yes/no) for each item. Those who rated an item as unclear were asked to provide suggestions on how to rewrite it to make the language clearer. As per validation guidelines, changes in items would be implemented if at least 20% of the sample considered the item unclear (Topf, Reference Topf1986; Sousa and Rojjanasrirat, Reference Sousa and Rojjanasrirat2011)

Ethics aspects

This study was conducted in accordance with the Declaration of Helsinki. This study did not require the approval of an ethical committee because the questionnaire data were anonymous, making it impossible to identify and harm any respondent. Moreover, neither drugs nor medical devices were prescribed/administered. As a result, the responses were collectively examined while taking into account Italian and European regulations governing the management of personal data.

Questionnaire integration

As an adaptation to the Italian context, the multidisciplinary expert committee, based on the direct experience with patient needs not covered by the original tool, decided to investigate four more domains, adding five items to the original instrument. These additions were informed by prior validated instruments, professional experience, and input from a patient representative and social workers. The goal was to enhance contextual relevance for the Italian setting, particularly regarding health system structure and prevalent social issues. The following domains have been investigated with additional items:

a) Responsibility as caregiver: an item was adapted from the BMC-THRIVE questionnaire (Buitron de la Vega et al., Reference Buitron De La Vega, Losi, Sprague Martinez, Bovell-Ammon, Garg, James, Ewen, Stack, Decarvalho, Sandel, Mishuris, Deych, Pelletier and Kressin2019); b) Social support: two items were added: one was adapted from the Medicare Total Health Assessment Questionnaire (Kaiser, Reference Kaiser2012), another from the report by Thayer (Thayer and Anderson, Reference Thayer and Anderson2018); c) Accessibility of health care: a specific item was developed for the Italian context where insurances have a limited role; d) Immigration status: an item was formulated with the support of the social worker and the patient’s trainer.

Description of the instrument

To identify a SDoH screening tool suitable for PC settings, we established a multidisciplinary committee of experts composed of two general practitioners, a public health specialist and epidemiologist, a sociologist, a patient representative and patient partner, and a social worker. The group conducted an analysis of various available tools, mainly those selected by two recent reviews (De Marchis et al., Reference De Marchis, Brown, Aceves, Loomba, Molina, Cartier and Wing2022; Moen et al., Reference Moen, Storr, German, Friedmann and Johantgen2020) that performed a review of available SDoH screening tools (Sherin et al., Reference Sherin, Sinacore, Li, Zitter and Shakil1998; Basile et al., Reference Basile, Back and Hertz2007; Garg et al., Reference Garg, Butz, Dworkin, Lewis, Thompson and Serwint2007; Hager et al., Reference Hager, Quigg, Black, Coleman, Heeren, Rose-Jacobs, Cook, De Cuba, Casey and Chilton2010; Brcic et al., Reference Brcic, Eberdt and Kaczorowski2015; Page-Reeves et al., Reference Page-Reeves, Kaufman, Bleecker, Norris, McCalmont, Ianakieva, Ianakieva and Kaufman2016; American Academy of Family Physicians, 2018; Mahalingam et al., Reference Mahalingam, Kahlenberg and Pathak2020). After reviewing the available literature we selected the American Academy of Family Physicians (AAFP)’s Social Needs Screening Tool from the EveryONE Project. We chose it for the following reasons: a) the existence of two versions, a long and short one, with the latter resulting useful in time-limited situation such as GP practice b) the health-related social needs explored by the short version: housing, food, transport, public services and personal safety; c) the way of administration: it can be self-reported; d) the presence, alongside the SDoH screening, of a services’ map (Neighbourhood navigator) to connect the social needs of patients with the appropriate services, as it is not considered ethical to screen needs without appropriate referral (Kanatli and Yalcin, Reference Kanatli and Yalcin2021); e) the suitability for people with medium-low level of education.

Translation and cross-cultural adaptation

The term ‘Intercultural adaptation’ refers to a process that examines both linguistic (translation) and cultural issues (Beaton et al., Reference Beaton, Bombardier, Guillemin and Ferraz2000). We performed a cross-cultural adaptation process following Beaton’s guidelines (Figure 1). Two independent translators, native Italian speakers, bilingual and bicultural – one (T1) aware of the concepts (AoC) covered with clinical experience and the other (T2) not AoC- translated the original language instrument into the target language (TL, Italian). They produced two independent translations. The following steps consisted of a meeting between developers (native Italian speakers fluent in English, one with experience in cross-cultural translation-adaptation) and translators to analyse the versions, resolve any discrepancy and generate a synthesized version (T12). An additional translator (BT1, native English speaker resident in Italy), blinded to the first version and naive to the concepts, retranslated the questionnaire T12 into the original language (back translation). The same multidisciplinary committee of experts reviewed all previous versions, comparing the original version with the proposed translations according to four areas of equivalence: semantic, idiomatic, conceptual and experiential (Beaton et al., Reference Beaton, Bombardier, Guillemin and Ferraz2000). The multidisciplinary expert committee, after three rounds of online meetings, agreed on the final translation.

Statistical analysis

We summarized findings using descriptive statistics: absolute and relative frequency for categorical variables and mean and standard deviation for the continuous variables.

Figure 1. Cross-cultural adaptation process in steps, adapted for Beaton et al.

Legend: T: translator; BT: back-translator; AoC: aware of the concept; PH: Public Health; GP: general practitioner.

Result

The EveryONE social needs screening tool – Italian version

The final version of the screening instrument contains 20 items addressing commonly studied SDoH domains and an open question for possible additional information. The final version is available as a Supplementary file.

Pilot testing results

45 consecutively recruited patients (from 25/05/2023 to 01/06/2023) attending two different practices in Modena were eligible and only five of them refused to participate. Within the sample, 58% were women, 83% were Italian native speakers and the main age groups (15–35, 36–55, 56–74 years) were quite equally represented excluding the over 75s accounting for only 10%.

Comprehensibility

Most participants found the questionnaire clear and comprehensible (Table 1). Most items (18 over 20) received a rate ≥4 (‘Clear’ and ‘Perfectly clear’) on the 0–5 Likert scale by at least 95% of respondents. Two questions (items 12 and 13) resulted slightly more difficult to understand, however, they received a rate ≥4 by 92% and 90% of respondents. Few differences in rating can be observed according to age, gender or mother tongue subgroups, nevertheless they did not result statistically significant (See Table 1). Given that the questionnaire was deemed clear by at least 80% of the samples, no changes were made to the translated manuscript.

Table 1. Overall comprehensibility and acceptability and subgroup analysis of The EveryONE Social Needs Screening Tool – Italian version

* Items added from the original version. Data are presented as n (%). a,c,dmissing data for one participant, bmissing data for 5 participants.

Acceptability

The results on acceptability were also positive (Table 1): three questions appeared acceptable by all respondents and 11 by over 95%. Items 15, 16a, and 16d resulted slightly less acceptable, however, they received a positive evaluation by 80% of participants. Further, items regarding intimate-familiar spheres, particularly item 16a and 16d – addressing intimate partner violence (IPV) – were commented with negative feeling (‘fear’, ‘shame’, ‘too closed question’). Only small and not statistically significant differences were observed across age, gender and native language subgroups.

Discussion

In the present study we carried out a translation and cross-cultural adaptation to Italian of the original version of the AAFP Social Needs Screening Tool of the EveryONE Project (American Academy of Family Physicians, 2018). We subsequently administered the tool to a sample of 40 patients from two GP practices in Modena to assess its clarity and acceptability. Overall, patients judged the tool to be comprehensible and acceptable. Accordingly, previous research evaluating SDoH screening showed how healthcare professionals felt comfortable with the inclusion of SDoH data in their electronic medical records (EMR) (De Marchis et al., Reference De Marchis, Hessler, Fichtenberg, Adler, Byhoff, Cohen, Doran, Ettinger De Cuba, Fleegler, Lewis, Lindau, Tung, Huebschmann, Prather, Raven, Gavin, Jepson, Johnson, Ochoa, Olson, Sandel, Sheward and Gottlieb2019; Mullen et al., Reference Mullen, Oermann, Cockroft, Sharpe and Davison2023). Previous evidence also showed how items related to IPV causes discomfort to a small percentage of the respondents only, while most feel comfortable with these questions (Brown et al., Reference Brown, Lent, Schmidt and Sas2000). In the same study, at least 91% of the women reported feeling comfortable or very comfortable when the GP asked questions about alleged violence, however, battered women felt significantly less comfortable than non-maltreated women with questions about physical and sexual abuse. These findings should be considered in the planning of a future proper validation study, in order to build a safe environment to administer the screening tool; in addition, the involvement of an IPV professional should be necessary. Other items (i.e. 2, 11 and 13 – See Table 1), were considered ambiguous by a few responders; however, guidelines stated that changes to the instructions, response format and items of the instrument should be made if at least 20% of the sample members consider it unclear and in our case this percentage was not reached (Topf, Reference Topf1986; Sousa and Rojjanasrirat, Reference Sousa and Rojjanasrirat2011), so we did not change the items. Analysing the answers of the foreign language subgroup, the unclear items were probably related to the language barrier, this could be overcome by instructing all patients not to answer the unclear questions and to wait to clarify them with the doctor during the interview.

Limitations of the study

First of all, this is a preliminary validation study and a full validation is needed to adopt the EveryONE screening tool in clinical practice, in particular regarding the items that the research team chose to add that were not present in the original version. Another limitation is the potential for selection bias, as the pilot testing was conducted in a single, medium-sized, high-income urban setting. Therefore, the generalizability of the results is limited. Future validation efforts should include a broader range of settings, particularly with greater socio-economic diversity. In addition, the limited number of foreign language-speaking participants can represent a further limit of study.

Implications for policy and research

To proceed with a full validation of the instrument, several preparatory steps are required. First, ethical approval must be obtained to allow access to patients’ personal data and GP’s medical records. Additionally, the study sample will have to include GPs operating in a wider range of Italian settings, ensuring variability in geographic location and socio-economic context. Finally, prior to implementation, participating GPs should undergo specific training to ensure they are adequately prepared to manage the social needs identified, particularly in cases involving vulnerability or risk, such as domestic violence or severe deprivation. Without such training, the collection of sensitive information could raise ethical concerns, as unmet requests for help may exacerbate patient distress. After a proper validation, researchers could evaluate how to integrate it into GPs’ management software and to understand and measure how this new data flow will influence doctors’ approach. According to literature (WHO, 2008; Marmot and Bell, Reference Marmot and Bell2012) this tool could help to activate/coordinate services to tackle social needs, to empower local resources and to strengthen equity challenges. This tool, integrated into the EMR, could produce further insights into correlations between SDoH and healthcare outcomes, problems and behaviours in the specific context of Italian PC services.

Conclusions

We translated and performed a trans-cultural adaptation into Italian language of the EveryONE Social Need Screening Tool to address social determinants of health in PC. The original questionnaire was integrated with new domains adapted to the Italian context. The tool obtained excellent scores in comprehensibility and acceptability. Health equity is a marker of societal progress and although PC has as its fundamental principle the orientation towards social problems and the holistic approach, sometimes in the routine it can be difficult to monitor how effectively these values are applied. This screening tool could therefore allow GPs to systematically identify social risk factors and therefore orient appropriate care processes.

Supplementary material

The supplementary material for this article can be found at https://doi.org/10.1017/S1463423625100418

Acknowledgements

All the authors would like to express their gratitude to E. Renzi for his help with the translation and adaptation process and to all the GPs of the practices for hosting LC during the data collection (M. Acerbi, A. Alagna, N. Angarano, M. Campolieti, V. Giancola, R. Romoli, S. Turrini).

Funding statement

None of the authors received financial support for conducting this study.

Competing interests

The authors declare no conflicts of interest.

Ethical standards

The Ethical Committee was addressed, but, as no personal data were collected and as the patients were asked not to fill the questionnaire but to judge it, no ethical approval was needed.

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Figure 1. Cross-cultural adaptation process in steps, adapted for Beaton et al.Legend: T: translator; BT: back-translator; AoC: aware of the concept; PH: Public Health; GP: general practitioner.

Figure 1

Table 1. Overall comprehensibility and acceptability and subgroup analysis of The EveryONE Social Needs Screening Tool – Italian version

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