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Promising research opportunities in emotions and coping with conflict

Published online by Cambridge University Press:  02 February 2015

Ronald H Humphrey
Ronald H Humphrey*
Affiliation:
Department of Management, School of Business, Virginia Commonwealth University, Richmond VI, USA
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Abstract

This epilogue reviews the highlights of the five articles in this special issue on emotions and coping with conflict. It develops 12 research areas that offer potential for future research breakthroughs. These areas link the five articles to core concepts in emotional intelligence/competencies and Affective Events Theory. Particular attention is given to empathy, the ability to recognize emotions in others, and the ability to express one's own emotions. These three variables are related to moods and job performance, leadership, emotional labor, trust, work-family conflict, and stress. These five articles, together with the 12 promising research areas, suggest practical ways to help employees and organizations cope with conflict in the workplace.

Keywords

emotionsconflictempathyleadershipemotional labor

Information

Type
Epilogue
Information
Journal of Management & Organization , Volume 12 , Issue 2 , September 2006 , pp. 179 - 186
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2006

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