Translation Technology in Accessible Health Communication

Publisher:

Cambridge University Press

Publication date:

August 2023

September 2023

ISBN:

9781108938976

9781108837378

DOI:

https://doi.org/10.1017/9781108938976

Creative Commons:

This content is Open Access and distributed under the terms of the Creative Commons Attribution licence CC-BY-NC 4.0.
https://creativecommons.org/creativelicenses

Dimensions:

(228 x 152 mm)

Weight & Pages:

0.46kg, 300 Pages

Dimensions:

Weight & Pages:

Series:: Studies in Natural Language Processing
Subjects:: Computational Linguistics, Computer Science, Artificial Intelligence and Natural Language Processing, Language and Linguistics

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Series:: Studies in Natural Language Processing
Subjects:: Computational Linguistics, Computer Science, Artificial Intelligence and Natural Language Processing, Language and Linguistics

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Accessibility

Digital health translation is an important application of machine translation and multilingual technologies, and there is a growing need for accessibility in digital health translation design for disadvantaged communities. This book addresses that need by highlighting state-of-the-art research on the design and evaluation of assistive translation tools, along with systems to facilitate cross-cultural and cross-lingual communications in health and medical settings. Using case studies as examples, the principles of designing assistive health communication tools are illustrated. These are (1) detectability of errors to boost user confidence by health professionals; (2) customizability for health and medical domains; (3) inclusivity of translation modalities to serve people with disabilities; and (4) equality of accessibility standards for localised multilingual websites of health contents. This book will appeal to readers from natural language processing, computer science, linguistics, translation studies, public health, media, and communication studies. This title is available as open access on Cambridge Core.

‘This is a ground-breaking, rigorously researched volume that explores the intersection of language and translation technologies in healthcare settings, ultimately calling for more effective communication between providers and patients. Whether you are a healthcare professional, a language service provider, or a patient navigating the healthcare system, this book is an indispensable guide to breaking down barriers and promoting technological, linguistic and cultural competence in healthcare.’

Jorge Díaz-Cintas - University College London

‘This book is an insightful deep dive into the multitude of ways that translation tools can be used to advance health communication. This is a must-read for any individual with an interest in developing or evaluating technologies to address gaps in translation access in the healthcare setting. The authors provide foundational knowledge about the types of technologies available, how they can be applied, and approaches to evaluations. Through case studies, the readers then learn about challenges and opportunities for translation technologies to advance health globally. These wide-ranging examples collated into a single volume demonstrate the potential of these tools to transform communication across language barriers.’

Elaine Khoong - MD, University of California, San Francisco

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This section outlines the accessibility features of this content - including support for screen readers, full keyboard navigation and high-contrast display options. This may not be relevant for you.

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Translation Technology in Accessible Health Communication

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Contents

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pp i-ii

Translation Technology in Accessible Health Communication
pp iii-iv

STUDIES IN NATURAL LANGUAGE PROCESSING - Series page
pp v-vi

Translation Technology in Accessible Health Communication - Title page
pp vii-vii

Copyright page
pp viii-viii

Contents
pp ix-xiii

Contributors
pp xiv-xiv

Introduction
pp 1-9

1 - Speech and Translation Technologies
pp 10-46

Appendix I - Automatic Speech Recognition (ASR) Samples
pp 43-44

Appendix II - Translation Samples
pp 45-46

2 - Speech and Translation Technologies
pp 47-77

3 - Predicting Errors in Google Translations of Online Health Information
pp 78-99

4 - Cultural and Linguistic Bias of Neural Machine Translation Technology
pp 100-128

Appendix 1 - Examples of Back-Translations with Negative Connotations
pp 122-123

Appendix 2 - Description of Different Feature Sets
pp 124-125

Appendix 3 - Mann Whitney U Test of English Original and English Back-Translations of Chinese, Hindi, and Spanish Health Texts
pp 126-126

Appendix 4 - List of English Health Information Websites
pp 127-128

5 - Enhancing Speech Translation in Medical Emergencies with Pictographs
pp 129-151

6 - Healthcare Accessibility for the Deaf
pp 152-174

7 - Health Websites for All
pp 175-211

Index
pp 212-222

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