Published online by Cambridge University Press: 18 July 2025
Chapter 7 draws together the findings of the book concerning the impact of NJM interventions on community and worker struggles to achieve remedy. Lessons are drawn from both widespread failure and small gains. ‘Success’ is more likely, in the sense that aggrieved communities and worker groups are more likely to attain the outcomes they pursue, when NJM interventions facilitate the influence of communities within wider fields of struggle. These interventions include NJMs enhancing the credibility and public awareness of the alleged rights violations, strengthening alliances between actors supportive of redress, leveraging aspects of state and business power that empowered those alliances and enhancing claimants’ skills in advocacy and negotiation. Nonetheless, effective NJM interventions depend on the characteristics of the relevant field of struggle, such as distributions of power within a given supply chain, distributions of business and civil society access to state power and prior histories of campaigning and political organisation in particular sectors and locations.
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